QA Analyst, Livefront

• You’re a curious, proactive quality engineer with a fluent command of what people expect from digital products that look, feel, flow, and function flawlessly
• You thrive equally across manual and automated testing techniques, but high attention to detail is your constant
• You have a nose for bugs and pride yourself on your uncanny ability to discover, isolate, and resolve them
• You have strong software judgment and are comfortable assessing impact and making recommendations to collaborators and stakeholders based on test results, acceptance criteria, and identified risks
• You have deep empathy for users and a passion for making their experiences as smooth and seamless as possible
• Above all, you’re a self-starter who thrives with autonomy and can work effectively with little oversight
• You want to work with passionate and talented people who are always looking for ways to make things better
• You desire a work environment where respect, mutual trust, and egoless collaboration are paramount
• You want colleagues who take their work seriously but not themselves, and who know how to let loose and have a good time
• You like being part of a team that has a reputation for excellence and gives back to the community by educating, mentoring, and sponsoring
• You want to work on products and accounts that have an outsized impact and reach
• You believe in sweating the details, giving a damn about quality, and taking pride in going the extra mile
• At least 3-5 years of relevant QA experience, ideally in a consulting environment or as part of an in-house, cross-functional product team
• Experience creating and implementing testing strategies and plans for consumer-facing web and mobile applications, including both manual and automated testing
• Strong instincts for discovering software defects and a clear aptitude for learning new technologies
• Deep experience with modern software development best practices, tools, and workflows
• Hands-on experience designing, developing, and maintaining automated testing suites for mobile applications using frameworks like Appium, Espresso, or XCUITest; or for web applications using frameworks like Selenium, Playwright, or Cypress
• Hands-on experience with HTTP debugging proxy tools (e.g., Charles Proxy, Proxyman) for inspecting and troubleshooting network traffic
• Proven experience with accessibility testing and a strong understanding of WCAG guidelines
• Knowledge of the latest testing tools, methodologies, and industry best practices
• A passion for ensuring a high-quality user experience and advocating for user-centered design principles
• Excellent communication skills and a consultative disposition
• Above-average discipline and personal organization skills
• A demonstrated hunger for personal and professional growth
• A self-evident love and care for the craft of software development and testing

Desirable

• Collaborate closely with developers, designers, and product managers to understand product requirements and acceptance criteria
• Create detailed test plans and test cases covering web and mobile platforms, blending manual and automated testing approaches - exercising judgement to select the right testing strategy for a given scenario or interaction
• Regularly execute manual and automated test plans covering functionality, usability, performance, and compatibility - while documenting and reporting on findings
• Author clear, concise, and actionable bug reports with detailed steps and impact assessments to stakeholders based on test findings
• Support an ongoing product release process by conducting regression testing to ensure software stability and prevent the introduction of new defects from product iterations
• Stay up-to-date with the latest testing tools, techniques, and best practices, and serve as a thought partner and influencer to incorporate them into the QA practice at Livefront
• Advocate for user-centric design and functionality by ensuring the end-user experience is thoroughly tested and meets high-quality standards
• Perform accessibility testing according to WCAG and internal Livefront accessibility guidelines, ensuring applications perform well across a wide range of users and adhere to accessibility standards

• When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc)
• Don't worry, every application will be reviewed by a human
• Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete