Sales Enablement Lead, Empathy
$100-120k
+ Stock options
Grieving support platform
Open for applications
Grieving support platform
101-200 employees
Open for applications
$100-120k
+ Stock options
101-200 employees
Company mission
To make care as practical as it is compassionate - partnering with employers, insurers, and financial institutions to deliver scalable support that eases emotional burdens, simplifies complex logistics and empowers families to move forward with clarity and resilience.
Role
Who you are
- 5+ years of experience in sales, sales enablement, learning & development, or a similar role with a track record of excellent facilitation in a fast-paced, growth-focused environment
- Strong proficiency in CRM systems (e.g., Salesforce) and sales enablement tools
- Proven analytical skills with the ability to derive insights from data
- Excellent facilitation and communication skills — comfortable leading both IC and leadership sessions
- Ability to project manage and handle multiple priorities while working collaboratively across teams
- Comfortable with ambiguity, lean teams, and rolling up your sleeves to get things done
- Familiarity with sales methodologies like BANT, MEDDPICC, Target Account Selling, Account-Based Selling, Value-Based Selling
Desirable
- Start up experience
- Familiarity with tools like Notion, Gong, Salesforce, learning management platforms
- Firsthand experience in sales, or coaching salespeople and sales managers
- Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done
What the job involves
- Build and execute a comprehensive enablement roadmap focused on onboarding, soft skills, sales effectiveness, and manager/leader development
- Partner with sales leaders to develop high-quality, executable internal sales team materials, including playbooks, sales collateral tailored to various client segments, and other team-wide resources
- Codify key workflows into repeatable steps, including qualification criteria, discovery best practices, stage progression requirements, and exit criteria
- Design hands-on enablement content that brings the process to life through real examples, talk tracks, templates, and objection-handling guides
- Own and evolve a consistent, engaging onboarding experience for all new revenue team members, ensuring fast ramp up and confidence from Day 1
- Facilitate soft skills training programs that sharpen storytelling, negotiation, objection handling, and benefit-focused selling as well as provide ongoing coaching and skill reinforcement
- Deliver live and asynchronous trainings that cover our sales process from beginning to end
- Use feedback, stakeholder insights, and performance data (Intake Analysis, Gong calls) to identify skill gaps and create tailored and role-specific learning experiences
- Maintain and optimize CRM systems and other sales tools, ensuring data accuracy and efficient workflows
- Select and implement systems (LMS, content hubs, coaching tools) that make training scalable, trackable, and easy to access
- Monitor adoption and usage of sales enablement tools and resources, adjusting or offering new solutions when necessary
- Administer and train the team on tools such as Salesforce, Salesloft, Zoominfo, Sales Navigator, Gong, or other sales tools
- Build programs from 0 to 1 and shape foundational systems from the ground up, serving as the go-to to sales enablement person who brings structure and momentum to a fast-paced and collaborative environment
- Define clear success metrics and feedback loops to track impact of enablement efforts
- Partner closely with product, marketing, and customer success teams to ensure sales has the tools and knowledge to succeed, especially around new features and initiatives
- Align sales collateral and training with product launches and go to market strategies
Our take
Grieving for a loved one is one of the most challenging things many people have to do in their life. Amongst the emotional strains of loss, losing someone often comes with an extreme amount of financial, legal and administrative responsibility. Empathy is a platform offering holistic support to families navigating the complexities of loss.
Founded in 2020, the platform and mobile app blends human care with innovative technology to address the multifaceted challenges of grief, estate settlement, benefits and probate. What sets Empathy apart is this comprehensive approach, providing personalised guidance, emotional grief resources, and practical tools through partnerships with employers and life insurers.
A recent round of funding underscores the company’s growing impact, with support from prominent investors and industry leaders. Empathy's success lies in its ability to fill a critical gap in traditional support systems, offering compassionate care that goes beyond financial assistance, and providing invaluable support during life's most difficult moments.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
May 2025
$72m
SERIES C
Mar 2024
$47m
SERIES B
Total funding: $162m
Company benefits
- Premium Healthcare - Medical insurance with an option for $0 deductible & monthly payment, plus vision and dental benefits
- Paid Time Off - Four weeks of paid vacation time, in addition to federal holidays and paid sick leave
- Parental Leave - Paid leave for new and expecting parents with flexible extension and return to office options
- Bereavement Care - Flexible leave and premium access to the Empathy platform for employees, friends, and family dealing with loss
- Financial Wellness - Company-sponsored 401(k) retirement plans with up to 4% employer match for US employees
- Stock Options - Competitive equity offerings for all employees to share in the success of the company
Company HQ
Flatiron District, New York, NY
Leadership
Ron Gura
(Co-Founder & CEO)Previously worked as SVP of Product for WeWork and Product Director/GM for eBay. Also Co-founded The Gifts Project (Acq. by eBay).
Yonatan (Yon) Bergman
(Co-Funder & CTO)Previously the VP of Engineering (Mobile Engineering Manager) of PayPal, and Engineering Manager at eBay.
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