Product Designer, Primer
+ Competitive share options
We are a unified payments infrastructure
Open for applications
We are a unified payments infrastructure
101-200 employees
Open for applications
+ Competitive share options
101-200 employees
Company mission
To rebuild commerce from the ground up.
Role
Who you are
- Experience owning and driving product design solutions
- Strong understanding of best practices for turning complex flows into intuitive experiences
- Sensitivity to user needs — backed by enthusiasm for testing and data
- Excellent communication and collaboration skills across product and engineering
- Data-informed mindset — confident using analytics, A/B testing, and insights to guide decisions
- Experience contributing to and maintaining a design system
- Skilled at facilitating workshops and engaging stakeholders in the design process
- Curious, creative, and eager to grow in a high-performing design team
- If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles
What the job involves
- A Primer payment is worth so much more than a regular payment!
- Our Optimisation team enables merchants to optimise their payments KPIs. Ultimately, we’re looking to improve payment success, increase adoption and increase expertise
- This team covers: Fallbacks, Fraud Prevention, Network Tokenisation and Observability Dashboards
- You’ll join a team of backend, full-stack, and frontend engineers all working together alongside our Product team
- Design and deliver end-to-end product experiences — from low-fi sketches to high-fidelity prototypes
- Validate design decisions through both qualitative and quantitative research methods
- Collaborate with PMs, engineers, and wider teams to solve complex problems using first principles thinking
- Craft simple, accessible, and visually polished experiences that put the user first
- Champion and contribute to our design system to ensure consistency and scalability
- Work closely with engineers to bring designs to life — balancing polish with pragmatism
- Facilitate workshops and design thinking sessions to unlock ideas and align teams
- Thrive in a fast-moving, highly collaborative product environment
Application process
- 30 minute call with a Talent Partner
- 45 minute interview with the Hiring Manager
- Live Design challenge with the team
- 60 minute final stage values-alignment interview
Our take
Nowadays, payments are extremely complex, with a huge array of services being offered to conduct purchases. Meanwhile, merchants are continuously trying to optimise their payments for cost, fraud reduction, and improved user experiences. Primer supplies a no-code automation platform that provides a scalable and optimisable infrastructure for merchants to create and consolidate their payment stacks.
By incorporating a unified API, Primer provides access to any 3rd party services that users wish to integrate, ranging from digital wallets and mobile payments, to Buy Now Pay Later and crypto. It currently operates across around 20 countries, with mostly midmarket customers such as Voi, Freddie’s Flowers and Parkopedia.
Its platform has significant implications for the future of eCommerce and payments, which is a huge global industry, and Primer has laid out a reinvigorated growth strategy across EU, US and APAC markets to capitalise on this in 2025. The company has made a number of impressive partnerships with the likes of Coinbase, Zimpler, and Monoova, to deliver enhanced utility to its clients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
My opinions are valued
"Everyone is expected to give opinions around how we can build the best product possible, both across teams and across disciplines. The culture is..."
Company benefits
- All expenses paid get-togethers
- Unlimited holiday
- Generous learning budget
- Up to £500 towards your home office setup
- Laptop, screens etc. all provided
- Access to co-working space
- Health insurance
- Flexible & remote working
- Company shares
- Access to Spill for mental health support and therapy
Company values
- Innovate with vision, reflect with purpose
- Distributed, yet unified
- Deliberate actions, complete accountability
- Prioritise for impact, and set the pace
Company HQ
Westminster, London, UK
Articles
Leadership
Gabriel Le Roux
(CEO & Co-Founder)Worked at Braintree, a PayPal division for 5 years, and prior to this worked at Rocket Internet ventures.
Paul Anthony
(Co-Founder)Worked at Braintree/PayPal for 2 years, formerly CTO of Deko.
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