Senior Client Success Manager, Zeta Global

Programmatic

$80-95k

Plus Employee Equity and Stock Purchase Plan. The salary range for this role is depending on location and experience

Excel

Mid and Senior level

Miami

New York

San Francisco Bay Area

Remote from US

Cloud-based marketing technology

Be an early applicant

Cloud-based marketing technology

1001+ employees

B2BBig dataMarketingSaaSAdvertisingData Analysis

Be an early applicant

$80-95k

Plus Employee Equity and Stock Purchase Plan. The salary range for this role is depending on location and experience

Excel

Mid and Senior level

Miami

New York

San Francisco Bay Area

Remote from US

1001+ employees

B2BBig dataMarketingSaaSAdvertisingData Analysis

Company mission

To empower enterprises to thrive in a digital ecosystem with intelligence, individuality and integrity.

Job

Company

Role

Who you are

3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs
Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
Strong analytic skills, including high level of comfort with Excel
Passion for digital media and thorough knowledge of the programmatic advertising industry
Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly
Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance
Intelligent, outgoing individual with interpersonal skills and work ethic
Comprehensive experience with MS Office, particularly Excel and PowerPoint
Ability to travel as needed

What the job involves

The Senior Client Success Manager - Programmatic is at the forefront of Zeta’s strategic client/agency partnerships
In this dynamic environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs
Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers
Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
Lead weekly client status meetings while discussing campaign reporting, optimizations & insights
Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needs
Prepare and conduct high impact reporting presentations in collaboration with analytics team
Ensure exemplary customer satisfaction levels with every customer interaction

Our take

Zeta Global is a cloud-based marketing technology company that specializes in marketing platforms and customer relationship management software. Its Zeta Marketing Platform uses proprietary data, predictive AI, and omnichannel technology to personalize interactions with customers at every point of contact.

Co-founded by David Steinberg and former Apple CEO John Sculley, Zeta works with more than one thousand customers including high-profile clients such as BMW, Samsung, CNN, and Volvo. While the company may not have the balance sheets of direct competitors such as Salesforce, Oracle, or Adobe, Zeta remains profitable having raised over $300M in funding.

Zeta's 2021 bid for IPO status was met with a lower-than-expected stock valuation, but it remains confident that its shift to the public sphere will help diversify its enterprise customers and further embed itself in the data industry. In 2022, it achieved carbon neutrality and launched a thought leadership campaign called Zeta NEXT in 2024, indicating its steps towards being a market leader.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

11% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 3 rounds)

Apr 2017

$115m

SERIES F

Jul 2015

$125m

LATE VC

Total funding: $310m

Company HQ

Midtown South, New York, NY

Leadership

David A Steinberg

(CEO)

Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004

John Sculley

(Vice Chairman of the Board & Investor)

Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.

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