Senior Client Success Manager, Zeta Global

Programmatic

$80-95k

Plus Employee Equity and Stock Purchase Plan. The salary range for this role is depending on location and experience

Excel

Mid and Senior level

Miami

New York

San Francisco Bay Area

Remote from US

The AI marketing cloud

Open for applications

The AI marketing cloud

1001+ employees

B2BBig dataMarketingSaaSAdvertisingData Analysis

Open for applications

$80-95k

Plus Employee Equity and Stock Purchase Plan. The salary range for this role is depending on location and experience

Excel

Mid and Senior level

Miami

New York

San Francisco Bay Area

Remote from US

1001+ employees

B2BBig dataMarketingSaaSAdvertisingData Analysis

Company mission

To enable brands to build repeatable and scalable programs that accelerate business growth, efficiently, and effectively, and drive higher ROI on their marketing investments.

Job

Company

Role

Who you are

3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs
Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
Strong analytic skills, including high level of comfort with Excel
Passion for digital media and thorough knowledge of the programmatic advertising industry
Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly
Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance
Intelligent, outgoing individual with interpersonal skills and work ethic
Comprehensive experience with MS Office, particularly Excel and PowerPoint
Ability to travel as needed

What the job involves

The Senior Client Success Manager - Programmatic is at the forefront of Zeta’s strategic client/agency partnerships
In this dynamic environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs
Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers
Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
Lead weekly client status meetings while discussing campaign reporting, optimizations & insights
Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needs
Prepare and conduct high impact reporting presentations in collaboration with analytics team
Ensure exemplary customer satisfaction levels with every customer interaction

Our take

Zeta Global is a cloud-based AI marketing platform helping companies acquire, grow and retain customers more efficiently. Its flagship Zeta Marketing Platform (ZMP) combines identity resolution, consumer intelligence, and omnichannel activation into a single platform. Using one of the industry's largest proprietary database and advanced AI, Zeta makes personalized marketing simple for enterprise brands worldwide.

Its platform is particularly valuable in today's privacy-first, data-driven marketing environment. It helps brands understand individual customers and deliver relevant experience across every channel, from email and SMS ot digital and social. Serving top advertisers and Fortune 500 companies, Zeta turns complex data into actionable insights, so markets have a deeper relationship with their customers and drive measurable results in a competitive landscape.

Recently, Zeta expanded its capabilities with acquisition of Marigold's enterprise software business, adding over 100 enterprise clients and new loyalty and engagement tools. This strenghten's Zeta's "One Zeta" model, creates cross-selling opportunities, and extends its footpirnt in EMEA and APAC. Also backed by strong AI investments, a massive proprietary identity graph, and consistent revenue growth, Zeta is in a good position to help brands deliver smarter, more personalized marketing at scale for years to come.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

11% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 3 rounds)

Apr 2017

$115m

SERIES F

Jul 2015

$125m

LATE VC

Total funding: $310m

Company HQ

Midtown South, New York, NY

Leadership

David A Steinberg

(Co-Founder, CEO & Chairman of the Board)

Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004

John Sculley

(Co-Founder, Vice Chairman of ther Board & Investor)

Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.

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