Chief of Staff to VP of Product, Cleo AI
+ Equity
More information about location
AI personal finance assistant
Posted today
AI personal finance assistant
201-500 employees
Posted today
+ Equity
More information about location
201-500 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- Hands-on product operating experience is a must — you’ve been a product manager or led product teams, so you understand how to shape product strategy, partner with design/engineering, and drive execution
- Significant experience in commercial, operational, or strategic roles. You have strong problem-solving and analytical skills in a commercial context
- Proven ability to step into complex, cross-functional problems and drive them through to resolution
- Strong analytical and structured thinking skills; able to cut through ambiguity and frame decisions
- High EQ; able to influence senior stakeholders and handle sensitive discussions with discretion
- Bias to action: scrappy, able to move fast and unblock without perfect conditions
- Comfortable switching between strategy (big-picture) and execution (getting things done)
What the job involves
- We’re looking for someone who can be both a strategic problem solver and a force multiplier for our VP of Product
- In this role, you’ll dive into complex, messy challenges across the organization—diagnosing issues, structuring solutions, and partnering with teams and leaders to make things happen
- You won’t just organize work; you’ll roll up your sleeves and solve problems directly
- At the same time, you’ll work alongside the VP of Product by driving follow-through on priorities, unblocking teams, and keeping execution on track
- This is a unique opportunity to balance high-level strategic thinking with hands-on execution, creating leverage at the very heart of our product organization
- Crack tough problems: Step into org-wide, strategy, or execution challenges—diagnose, structure, and solve them so issues are identified early and resolved effectively
- Shape strategy: Partner with the VP Product to frame problems, analyze opportunities, stress-test ideas, and craft leadership/board narratives that move strategic initiatives forward at pace
- Drive cross-functional work: Own initiatives that cut across teams, pushing them from concept to execution and ensuring delivery with clarity and speed
- Be a force multiplier: Drive follow-through on key decisions, manage priorities, and unblock progress so the VP Product is freed up to focus on the highest-leverage priorities
- Align with leadership: Run cadences, prep, and accountability rhythms that focus on outcomes for leaders across the business
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Learning and development
- Mental health support
- Agile working
Company values
- Make it Happen
- No bullsh*t
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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