Principal Engineer, Hims & Hers
Customer Platform
$250-290k
Plus equity compensation and ESPP
Multi-specialty telehealth platform
Be an early applicant
Multi-specialty telehealth platform
1001+ employees
Be an early applicant
$250-290k
Plus equity compensation and ESPP
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- 15+ years of software engineering experience, with deep expertise in backend and distributed systems architecture
- A proven track record designing, building, and operating large-scale event-driven systems, leveraging technologies such as Kafka, SNS/SQS, or similar streaming and messaging platforms
- Experience architecting core e-commerce or transactional platforms, ideally spanning catalog, checkout, subscriptions, payments, fulfillment, or order lifecycle domains
- Strong proficiency in microservice architectures, including API design, service boundaries, data modeling, and consistency strategies
- Deep understanding of event sourcing, CQRS, and domain-driven design (DDD) principles, and how to apply them pragmatically in complex, distributed domains
- Expertise in data pipelines and asynchronous workflows, including event orchestration, stream processing, and eventual consistency
- Hands-on experience with cloud-native infrastructure (AWS preferred), container orchestration (Kubernetes, Docker), and infrastructure-as-code practices
- Proficiency in one or more modern backend languages (Node.js, Kotlin, Go, Python, or Java) and data technologies (PostgreSQL, DynamoDB, Redis, Elasticsearch, etc.)
- Strong foundation in observability and operational excellence — building systems that are measurable, debuggable, and resilient under load (metrics, tracing, logging, alerting)
- Experience establishing CI/CD pipelines, testing strategies, and release management processes for distributed services
- Deep understanding of scalability, availability, and fault-tolerance tradeoffs, and the ability to make sound architectural decisions under ambiguity
- Proven ability to balance strategic thinking with hands-on execution—able to prototype, review critical code, and drive technical decisions that influence multiple teams
- Exceptional collaboration and communication skills—comfortable partnering with product, data, and operations teams to align technology with business outcomes
- Passion for mentorship and technical leadership, driving clarity, consistency, and excellence across engineering teams
- You’ll Thrive Here If You:
- Love designing high-scale distributed systems that power real-world business outcomes
- Enjoy diving deep into e-commerce architecture—catalog data models, payment flows, subscription logic, and order fulfillment systems
- Balance long-term architectural vision with pragmatic, iterative delivery
- Care deeply about system resilience, developer experience, and customer reliability
- Are motivated by complexity and thrive in high-impact, cross-functional environments
- If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match
What the job involves
- We are seeking a Principal Engineer, Core Platform to define and evolve the backend architecture that drives our e-commerce and subscription experiences
- This individual will shape the technical vision for our distributed systems spanning catalog, checkout, payments, subscriptions, and order lifecycle ensuring they scale reliably, securely, and efficiently as our business grows
- This is a hands-on technical leadership role: you’ll design and build key platform components, set standards for distributed systems excellence, mentor senior engineers, and partner closely with leadership to align platform strategy with business outcomes
- Own the architecture and evolution of Hims & Hers’ Core Customer Platform—covering catalog, subscriptions, checkout, payments, and order management
- Design and implement distributed systems that scale to millions of transactions, balancing reliability, performance, and cost efficiency
- Lead technical strategy for service decomposition, data modeling, and API design across multiple product domains
- Shape and evolve shared infrastructure patterns—observability, messaging, caching, and data pipelines—to accelerate development across teams
- Partner with Product, Data, and cross-functional partners to ensure platform capabilities enable seamless and secure customer experiences
- Prototype and implement critical systems, setting exemplars for quality, performance, and maintainability
- Mentor and guide senior engineers in system design, distributed architecture, and operational excellence
- Champion best practices for security, observability, testing, and reliability—embedding them into team culture and tooling
- Collaborate with infra and DevOps teams to ensure scalability, disaster recovery, and performance resilience in production
- Drive architectural alignment across the organization, balancing long-term vision with near-term delivery needs
- Represent Core Platform engineering in cross-company forums, influencing both business and technical strategy
- At Hims & Hers, you’ll shape the backbone of our customer experience—building the systems that power our business and delight millions of users
- As Principal Engineer, Core Platform, you’ll combine technical depth with organizational influence, ensuring our platform is as scalable and reliable as the mission it supports
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. The recent launch of an app has helped it grow significantly too. Further, its focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumizing shampoos. Altogether, these moves put the brand in a good position for long-term growth as it looks to scale and evolve even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Full healthcare: High-coverage medical, dental & vision coverage for individuals and families
- Generous PTO: Take the time you need, when you need it - including generous parental leave
- Retirement planning: Take advantage of our 401(k) plan including contribution matching
- Work from anywhere: We are a remote-first company, so you can work from anywhere you like in the uS
- Robust compensation: We offer competitive salary bands and stock options
- Employee discount: Employees can take advantage of product discounts
- Utility stipend: A extra $75 each month to cover extra cell phone, internet, or data usage
- Spending accounts: Options for additional HSA and FSA plans to help toward healthcare costs
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(Founder & CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Co-Founder & Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Co-FOunder & Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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