Office Manager, ERGO Next Insurance

• Associates or Bachelor's degree in hospitality, human resources, facilities, or related fields preferred
• Minimum 2 years experience as an office admin and/or manager or similar administrative role
• Excellent organizational and multitasking skills with strong attention to detail
• Proficiency in Google Suite, Slack, and ticketing systems
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Problem-solving skills with a proactive and resourceful approach
• Ability to maintain confidentiality and handle sensitive information with discretion
• Flexibility to adapt to changing priorities and deadlines
• Motivated with a passion for organization and administration
• Able to interface with executive leadership and be the face of the office
• Able to be onsite 5 days a week during core business hours

Desirable

• Oversee and manage daily office operations to ensure efficiency, happiness, and productivity
• Acting as the face of the office and the point of contact with building management, internal employees & cross-functional partners
• Coordinate administrative activities, including managing vendor schedules, company meetings, onsite offsites, greeting and touring visitors/candidates, etc
• Exhibit supreme attention to detail to provide a sparkling workspace that's inviting and clean
• Ensuring the office environment is on-brand and reflects the values of NEXT
• Coordinate and execute engaging events like company milestones, weekly brunches, holiday parties, and surprise & delight moments
• Maintain office supplies inventory and ensure proper stocking levels
• Handle incoming and outgoing correspondence, including emails, Slacks, tickets, and occasional phone calls
• Sorting, routing mail to the proper department; sometimes scanning important claims or financial related materials
• Manage office budgets and expenses
• Assist in People-related tasks such as tours, hosting visitors/candidates, and setting the tone to provide an uplifting office experience
• Implement and maintain office policies and procedures to uphold organizational standards
• Coordinate office maintenance and repairs, liaising with vendors and service providers
• Assist in special projects as needed
• Overseeing office moves, reshuffles, furniture placement, and upgrades to the built environment
• Prep space as needed for specific meeting types (e.g. onsites, trainings, all-hands, partner meetings, events, etc.)