Operations Manager, A.Team

• We are looking for a highly organized, detail-oriented, proactive Operations Manager to support our Builder evaluation process.
• 2–5 years in Operations Management, Program/Project Coordination, or Talent/HR Operations
• Strong execution skills, detail-oriented with strong documentation and reporting abilities
• Ability to manage multiple workflows and priorities simultaneously
• Comfortable working with tools like Slack, Notion, and Google Workspace
• Experience working in structured processes and maintaining high data accuracy
• Self-starter with proactive problem-solving mindset
• Flexible and adaptive to evolving priorities
• Highly reliable, detail-oriented, organized, methodical, and process-driven
• Collaborative and service-oriented mindset

Desirable

• This role will be central to executing evaluation initiatives and processes, optimizing workflows, managing talent interactions, and ensuring smooth operations across cross-functional teams. You will be part of a dynamic team shaping the quality and success of our talent evaluation programs
• Manage the evaluation pipeline: invitations, follow-ups, and documentation
• Support interview scheduling, score handling, transcript reviews, and post-evaluation surveys
• Support off-cycle / async reviews and re-evaluations as needed
• Ensure all evaluation-related data and systems are accurate, up-to-date, and reliable
• Own day-to-day execution of workflows and ensure nothing stalls or requires follow-up
• Ensure processes run consistently, proactively flag issues and suggest practical improvements
• Execute new initiatives and processes while identifying opportunities for workflow improvements
• Track progress, maintain and update documentation, and provide recommendations for process optimization
• Provide clear, concise updates and surface blockers early
• Handle communications, follow-ups, and issue resolution in a timely and professional manner
• Work with internal teams (Supply, Support, Product, Interviewers, Formation) to ensure smooth coordination
• Support internal stakeholders with insights, reports, and cross-functional updates
• Track operational metrics related to evaluations, pipeline health, and turnaround times
• Support recurring reporting (monthly, quarterly) with accurate and updated data
• Maintain dashboards and ensure data integrity across tools
• Support interviewing teams with payments, training, newsletters, and feedback loops
• Handle reactive requests and ad-hoc projects as needed