Senior Product Manager, Zapier
Multi-Product Billing
$170.7-256.1k
+ Offers Equity & Bonus. Canada applicants: CA$170.7K – CA$256.1K
Workflow automation service
Be an early applicant
Workflow automation service
1001+ employees
Be an early applicant
$170.7-256.1k
+ Offers Equity & Bonus. Canada applicants: CA$170.7K – CA$256.1K
1001+ employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- If you thrive in ambiguity, love building from scratch, and get energy from making sense of complex billing systems, this role is for you
- If taking ownership of a high-impact, complex space excites you—and you’re motivated by solving tough user problems with a customer-first mindset—we want to hear from you
- You bring 5+ years of product management experience with a strong track record of shipping seamless purchasing experiences and launching pricing strategies across product suites, add-ons, and bundles.You’ve partnered closely with GTM teams to bring new offerings to market
- You take full ownership of your roadmap and are comfortable operating in the unknown—able to assess what's needed, align teams, and drive work forward. You collaborate closely with engineering and design, and find energy in turning different perspectives into well-executed solutions
- Your approach is shaped by real-world lessons. You’ve built confidence through both wins and setbacks, and bring steady judgment to complex decisions. You build trust across teams through empathy, credibility, and follow-through
- You stay close to the customer, engaging directly with users and turning insights into product business cases that improve experience and drive business results
- You bring a growth mindset to your craft—continuously learning and evolving. Lately, that’s included experimenting with AI prototyping to turn complex ideas into tangible concepts
What the job involves
- Join us as a Senior Product Manager on the Catalog team in the Revenue Zone, where you’ll be at the center of shaping how customers discover, bundle, and buy Zapier’s growing suite of AI and automation products
- You’ll help define the future of SaaS monetization in the age of AI—tackling some of the industry’s toughest challenges: creating seamless purchasing experiences across multiple subscription products, blending usage and outcome-based pricing, and building the foundation for how customers perceive and pay for value
- From AI Agents to classic automation, your work will influence how we price, package, and deliver value, whether customers are self-serve or working with Sales
- You’ll balance the pressure of near-term launches with the need to seed and align long-term strategic thinking, guiding decisions that span billing systems, user experience, and business goals
- You’ll build win-win relationships with a wide range of cross-functional stakeholders and feel energized by working across all levels of the organization to drive alignment, spark innovation, and bring bold ideas to life
- Lead the multi-product purchasing strategy for Zapier’s AI orchestration platform—designing seamless ways for customers to buy and manage multiple subscriptions while blending usage- and outcome-based pricing models
- Own the continuous planning roadmap, driving 0-to-1 initiatives through iterative delivery and A/B testing. Prioritize for impact, and make clear, timely pivots when returns diminish or opportunity costs rise
- Translate customer feedback into actionable product opportunities that balance user needs with financial goals—advancing trust, retention, and long-term revenue growth
- Act as an internal consultant to GTM and product teams leveraging our revenue platform—guiding pricing experiments, advising on packaging strategy, and adapting monetization mechanics across the product lifecycle
- Partner with engineering to evolve our revenue platform—supporting increasingly complex billing scenarios and improving scalability, functionality, and user experience across both self-serve and sales-led journeys
- Drive scope and alignment for key launches—owning impact mapping beyond your direct remit, aligning cross-functional teams, mobilizing resources, and managing expectations under pressure
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operations needs. As people used more software services, Zapier founders saw the need to connect the actions between these softwares and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since being founded, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator, and has also been one of the pioneers of remote working.
Zapier has so far, been able to capitalise heavily on its advantage as first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon and organisations are only going to need more of them. This puts Zapier in a strong place growth-wise but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (1 round)
Oct 2012
$1.3m
SEED
Total funding: $1.3m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(CEO & Co-Founder)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(CTO & Co-Founder)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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