Site Reliability Engineer, Phaidra

• You are bold and creative, and have deep empathy for customers who may not be tech-savvy
• The ideal candidate has expertise building and managing cloud infrastructure on AWS, GCP or Azure and has good knowledge of Kubernetes, CI/CD and Observability
• 5+ years of work experience
• Bachelors or Masters in Computer Science, or equivalent experience
• Proven experience automating Cloud and Networking infrastructure on AWS, GCP or Azure
• Good understanding of Linux-based Operating Systems, Containerisation and Orchestration technologies like Docker and Kubernetes
• Experience with Terraform or other configuration management tools like Jsonnet, Kapitan, Helm or Kustomize
• Experience with Monitoring stacks such as Prometheus, Influx, Stackdriver or Zabbix
• Programming experience, ideally with Python, Go or Bash scripting
• Experience with writing Kubernetes Operators
• Good understanding of DevOps, SRE principles and Platform Engineering
• Share our company values: curiosity, ownership, transparency & directness, outcome-based performance, and customer empathy

Desirable

• Phaidra is looking for a driven Site Reliability Engineer to be a part of our engineering team
• You will work in the Infrastructure Engineering team to build and maintain world class infrastructure
• You will have the opportunity to make an immediate impact with your work and guide the product and team as we grow
• Your responsibilities will include flavors of Infrastructure Engineering, MLOps, SRE and DevOps
• As a Site Reliability Engineer, it will be expected of you to be an Individual Contributor (IC) in the Infrastructure Engineering team
• You will help build and maintain infrastructure for:
• Large-scale data ingestion and processing
• Distributed model training, evaluation and inference
• Automating the end-to-end system for continuous improvement and deployment
• Developer environments and build systems
• Multi-cloud deployments
• You will work with cloud services like AWS, Azure, GCP
• You will work with Cloud Native technologies like Kubernetes, Prometheus and gRPC
• You will help build CI/CD infrastructure, pipelines and take part in DevOps duties
• You will apply SRE principles for observability, SLOs, automation and change management
• You will write and maintain tooling and documentation for infrastructure, supported applications and processes
• Build and maintain cross-functional relationships with internal teams to drive initiatives
• In your first 30 days..
• You will be immersed in an onboarding program that introduces you to Phaidra and our product
• You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems
• You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra
• You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code and infrastructure base
• You will learn about how we use agile and be able to navigate our sprint boards and backlogs
• You will learn about various team standards and development & release processes
• You will start to learn about our system architecture and infrastructure
• By your first 60 days..
• You will have a solid understanding of what Phaidra does and how we do it
• You will have met with team members across Phaidra and started building relationships that will help you be successful at your job
• You will have completed the onboarding exercise and will be on your way to completing your first production task
• By your first 90 days..
• You will have been fully integrated in the team and with team members across the company
• You will get a more in-depth understanding of our system architecture and infrastructure
• You will have completed your first on-call experience helping monitor and improve our production environments
• You will have become an expert with our tooling
• You will have started to contribute to knowledge sharing throughout Phaidra

• All of our interviews are held via Google Meet, and an active camera connection is required
• Initial screening interview with a People Operations team member (30 minutes)
• Meeting with Director, Infrastructure Engineering (30 minutes)
• Take Home Exercise
• Meeting with Site Reliability Engineers (60 minutes)
• Meeting with VP of Engineering (60 minutes)
• Culture fit interview with Phaidra’s co-founders (30 minutes)