Product Director of Consumer Experience, Citizen Health
$195-225k
+ Commission + Stock options
2-3 days a week in office (San Mateo, CA)
Health data access & sharing platform
Job no longer available
Health data access & sharing platform
21-100 employees
Job no longer available
$195-225k
+ Commission + Stock options
2-3 days a week in office (San Mateo, CA)
21-100 employees
Company mission
To improve the lives of 400+ million people navigating rate and complex conditions.
Role
Who you are
- You are passionate about building consumer experiences and bringing that to a healthcare context
- 10+ years of experience in product management with a proven track record of launching and scaling successful consumer products. Healthcare experience a bonus but not required
- 5+ years of experience in a leadership role, driving product strategy and managing cross-functional teams
- Strong background in consumer-facing products with experience in healthcare, life sciences, or related fields as a bonus
- Experience with AI, data-driven product development, and advanced analytics, particularly in healthcare applications
- Strong technical background and familiarity with new and traditional technologies. Engineering experience is a big bonus
- Bachelor’s degree in a relevant field; advanced degrees or certifications in product management, healthcare, or related areas are a plus
- Demonstrated ability to lead the full product development lifecycle, from discovery to delivery, with a focus on user experience, data, and iterative development
What the job involves
- As the Product Director at Citizen Health, you will play a pivotal role in shaping and executing the product strategy across our patient and partner experiences
- You will own the end-to-end product lifecycle, working closely with cross-functional teams including design, engineering, and business development to deliver impactful and scalable products that serve patients, advocacy organizations, caregivers, and healthcare providers
- You will work closely with the CEO and leadership team on bringing the vision to life and employing a 0 to 1 mentality in your approach
- This role will drive the integration of cutting-edge technologies, including AI, to enhance the user experience, ensuring that our platform remains at the forefront of healthcare innovation
- This is a hands-on role where you will be expected to balance strategic oversight with tactical execution, adapting quickly to the needs of a fast-paced, mission-driven startup
- Develop and own the product strategy, roadmap and associated business outcomes, ensuring alignment with Citizen Health’s mission and overall business goals
- Drive novel consumer-grade experiences including incorporating community features, gamification, and delivering a frictionless experience for our users
- Work closely with the growth marketing team to improve the user experience and grow the number of users on the platform through both direct to consumer channels and b2b2c channels
- Build from an AI-first perspective and leverage emerging technologies to create differentiated, data-driven healthcare experiences
- Define, prioritize, and manage the product backlog, ensuring that product decisions are informed by data, research, and stakeholder feedback
- Monitor and analyze key product metrics to assess performance and drive continuous improvement, ensuring product-market fit and scalability
- Serve as a product evangelist within and outside the organization, representing Citizen Health at industry events and with partners
- Build and mentor a high-performing product team as the organization scales, fostering a culture of innovation, collaboration, and accountability
Our take
Citizen Health is an AI-powered platform that gives individuals with rare and complex diseases access to their health data. By centralizing records like clinical data, genetic information and patient-reported outcomes, it helps patients make informed decisions, share insights with caregivers and connect with others facing similar conditions.
The platform also accelerates medical research by providing researchers with critical patient data, speeding up drug development and clinical trials. By empowering patients to share their experiences, Citizen Health helps advance personalized care and faster therapies for rare diseases.
Only founded in 2023, the company is already making waves, with financial backing from the Chan Zuckerberg Initiative (CZI). With CZI's support, Citizen Health aims to expand its platform, innovate further and accelerate research to improve the overall treatment of rare diseases.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Nov 2024
$14.5m
SEED
Total funding: $14.5m
Company benefits
- Comprehensive health insurance
- Company off-sites
- Work-from-anywhere 30 days of the year
- Unlimited PTO
- Potential for equity
- 12 weeks of paid parental leave
Company values
- Work for the patients: Not for the systems that serve them
- Fearlessly build the future with urgency: Don't incrementally improve the status quo
- The future is built by the doers: Good ideas alone will not change the world
- Speed is of the essence: But we need robust technology to scale and succeed
- Life is hard enough: Let's never make it any harder for our community
Company HQ
Downtown, San Mateo, CA
Leadership
Farid Vij
(Co-Founder & CEO)Previously the President and General Manager of Patient Network and Data at Invitae. Prior to that, they co-founded Ciitizen where they served as the Chief Operating Officer.
Nasha Fitter
(Co-Founder & CBO)Co-founder and CEO at FOXG1Research. Previously VP at Invitae and Ciitizen. Also was founder and CEO of Schoolie (acquired by GreatSchools) and spent 6 years at Microsoft in a number of education related roles.
Daniel Wang
(CTO)Previously the Director of AI, ML and Pricing Engineering at Uber Freight. They also worked at Amazon as an Alexa Speech Recognition Model Engineer and co-founded Factory Method where they served as the CEO.
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