Head of Compliance and Enterprise Risk Management, Gusto
More information about location
2-3 days a week in office
Automated payroll, benefits & HR platform
Posted today
Automated payroll, benefits & HR platform
1001+ employees
Posted today
More information about location
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 12+ years of regulatory compliance experience in a highly regulated industry such as payroll, tax, insurance, insurtech, fintech or financial services. Strong regulatory compliance experience in the financial services industry is highly preferred
- Strong knowledge of relevant laws and regulations and experience building scalable compliance programs in areas of anti-money laundering/KYC/EDD, money movement, payments and financial services products, including use of technology and outsourcing to scale capabilities
- Significant experience developing, training and retaining a high-performing team, as well as a strong track-record of grooming successors
- Robust experience enhancing compliance programs to meet the needs of a heightened regulatory landscape
- Experience with building and maintaining credible relationships with state and federal regulators and leading regulatory examinations and audits
- Experience developing and delivering a comprehensive compliance program identifying, monitoring and controlling regulatory risks in a highly-complex, integrated organization
- Proven experience in developing, implementing and scaling enterprise risk management frameworks and compliance programs
- Experience advising the business on compliance risks associated with building product offerings in highly regulated industries
- Enhanced knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules that pertain to the financial industry
- Expert knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of resources
- Significant experience presenting to regulators, Executive and Senior Management, the Board of Directors, and audit and risk committees
- Excellent analytical, problem-solving, and decision-making skills, with the ability to assess and mitigate compliance risks effectively
- Fluency translating complex issues into practical, risk adjusted, business-oriented advice
- Aptitude and appetite for identifying, developing and implementing critical process improvements
- Exemplary communication skills and proven ability to educate, inspire, and drive commitment cross-functionally
What the job involves
- Gusto is seeking a highly experienced and strategic compliance leader to join our team as Head of Compliance and Enterprise Risk Management
- In this role, you would empower our corporate compliance functions, including payroll, financial crime, financial services and health care compliance, and policy and regulatory affairs to hold Gusto accountable and responsible for managing and thriving under a complex regulatory environment
- You will ensure that our employees understand our compliance requirements and are appropriately trained on relevant laws and regulations
- You would also work closely with and advise our Legal, CX, Engineering, Product and Design and other teams on our platform of product offerings and features to ensure that our products are compliant with various laws, regulations, third party requirements, and our own standards
- You should have a deep understanding of regulatory requirements, risk management, and the ability to navigate complex regulatory landscapes
- You will work closely with regulators, manage licensing processes, and manage audits and examinations to ensure that the organization meets all compliance obligations
- You will empower and lead a multi-disciplinary team of compliance experts
- You will be the center of building and maintaining a compliance culture at Gusto to help us grow and scale our business
- Lead our compliance function and team to promote a strong compliance culture; oversee framework and program for enterprise risk management and work with leaders to ensure effective implementation
- Build and maintain a robust compliance management system that effectively encapsulates our financial services, healthcare, tax, payroll, and other offerings
- Oversee the compliance risk management framework that incorporates risk assessment, training, monitoring, testing, issue management, and reporting. Create and build a policies and procedures program
- Advise the business on products and features and advise on remediation of compliance issues. You will work closely with our Legal, CX, Engineering, Product & Design and other teams to help develop and remediate our products and processes through the creation of clear feedback loops to influence long term product success
- Evaluate business objectives and regulatory developments, and propose compliance solutions within risk tolerance and regulatory requirements
- Lead the regulatory function and strategy, including managing state and federal licenses and examinations and audits and implementing action plans, corrective actions or program improvements, in coordination with key stakeholders
- Lead the policy and government affairs function responsible for developing a robust regulatory change management program and leading on policy and government relations initiatives
- Design, implement and maintain an enterprise risk management program that aligns with industry regulations, best practices and Gusto’s business needs. Lead enterprise risk reporting with the Board of Directors and senior leadership
- Mature complaint management process and reporting
- Be a strong champion of technology (including AI) and analytics to improve risk mitigation and build compliance programs
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Articles
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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