Risk Analyst, Boulevard

• High School Diploma minimum, Bachelor's degree preferred
• 3 - 7 years of experience in the payment industry, with a focus on underwriting, transaction monitoring, customer support and/or fraud/risk management
• Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets
• Familiarity with merchant processing platforms and applications
• Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations
• Awareness of PCI compliance
• Ability to read and understand credit card processing statements
• Strong analytical skills, attention to detail, and research capabilities
• Able to research and make decisions on complex merchant-related issues then relay findings
• Comfortable reaching out to customers directly via email or phone calls to review merchant application details
• Experience with SQL, Tableau or Sigma is a plus
• Autonomous work ethic, comfortable in a digitally connected environment

• We have two openings: Risk Analyst & Risk Analyst II. The Recruiter will discuss the difference between the two during the interview process
• The Risk Analyst & Risk Analyst II conduct the reviews of new merchants as they are onboarded to ensure compliance with our internal policies, our processors guidelines, card brand rules as well as federal regulations
• They also make recommendations for enhancements that will streamline the underwriting process and improve the merchant experience
• Conduct comprehensive merchant application reviews and analyses, covering Know Your Customer (KYC) and Anti-money laundering (AML) rules
• Review and analyze flagged transactions and other alerts, making well-reasoned recommendations around compliance with payments processing standards
• Assist in the development of fraud detection & risk management systems and tools, suggesting enhancements as needed
• Reviewing merchant transaction history to assess risk level and make approval recommendations for various payment processing limits
• Manage inquiries and requests from customers, partners, and internal teams
• Collaborate with internal teams, including Onboarding and Customer Support, and external partners on payment processing-related matters

• Premier Health Benefits - 100% coverage plan options from Blue Shield of CA, Beam, and VSP
• Flexible Vacation & PTO
• Quarterly Bonus - Get rewarded when we reach our revenue targets
• 401k Match
• Boulevard Bucks - Get $200 to experience a Boulevard partner or self-care provider every quarter
• $250 upon signing and $75 monthly for your home workspace
• Fully Remote

Total funding: $108m

Boulevard is a business management platform developed to help streamline the operations of appointment-based businesses, particularly spas and hairdressers. Boulevard addresses the challenges of spas and hairdressers by designing software that makes it easier to automate workflows, scheduling, and pricing, helping drive customers through their doors.