Risk Analyst, Boulevard
$80-130k
+ Equity
Business management platform for self-care businesses
Open for applications
Business management platform for self-care businesses
201-500 employees
Open for applications
$80-130k
+ Equity
201-500 employees
Company mission
To empower everyone to look and feel their best – one client, professional, appointment, and business at a time.
Role
Who you are
- High School Diploma minimum, Bachelor's degree preferred
- 3 - 7 years of experience in the payment industry, with a focus on underwriting, transaction monitoring, customer support and/or fraud/risk management
- Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets
- Familiarity with merchant processing platforms and applications
- Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations
- Awareness of PCI compliance
- Ability to read and understand credit card processing statements
- Strong analytical skills, attention to detail, and research capabilities
- Able to research and make decisions on complex merchant-related issues then relay findings
- Comfortable reaching out to customers directly via email or phone calls to review merchant application details
- Experience with SQL, Tableau or Sigma is a plus
- Autonomous work ethic, comfortable in a digitally connected environment
What the job involves
- We have two openings: Risk Analyst & Risk Analyst II. The Recruiter will discuss the difference between the two during the interview process
- The Risk Analyst & Risk Analyst II conduct the reviews of new merchants as they are onboarded to ensure compliance with our internal policies, our processors guidelines, card brand rules as well as federal regulations
- They also make recommendations for enhancements that will streamline the underwriting process and improve the merchant experience
- Conduct comprehensive merchant application reviews and analyses, covering Know Your Customer (KYC) and Anti-money laundering (AML) rules
- Review and analyze flagged transactions and other alerts, making well-reasoned recommendations around compliance with payments processing standards
- Assist in the development of fraud detection & risk management systems and tools, suggesting enhancements as needed
- Reviewing merchant transaction history to assess risk level and make approval recommendations for various payment processing limits
- Manage inquiries and requests from customers, partners, and internal teams
- Collaborate with internal teams, including Onboarding and Customer Support, and external partners on payment processing-related matters
Our take
Boulevard is a business management platform developed to help streamline the operations of appointment-based businesses, particularly spas and hairdressers. Boulevard addresses the challenges of spas and hairdressers by designing software that makes it easier to automate workflows, scheduling, and pricing, helping drive customers through their doors.
The global spa and salon market is expected to reach a market size in excess of $215 billion by 2026. Traditionally, appointment-based businesses are heavily reliant on paperwork and receptionists, but Boulevard is looking to modernise the industry by helping drive efficiencies, profit, and better customer experience.
Boulevard is one in a sea of companies offering software to digitizing appointment-based businesses. However, the substantial funding it has raised across multiple rounds demonstrates that it has maintained traction in the market as it grows, with investment cited to go towards hiring talent and building more tools to reach a wider set of users. To bolster its offering in a competitive marketplace, Boulevard launched Boulevard Capital in 2024, a growth funding platform for businesses that use its booking software.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Aug 2022
$70m
SERIES C
Nov 2020
$27m
SERIES B
Total funding: $108m
Company benefits
- Premier Health Benefits - 100% coverage plan options from Blue Shield of CA, Beam, and VSP
- Flexible Vacation & PTO
- Quarterly Bonus - Get rewarded when we reach our revenue targets
- 401k Match
- Boulevard Bucks - Get $200 to experience a Boulevard partner or self-care provider every quarter
- $250 upon signing and $75 monthly for your home workspace
- Fully Remote
Company HQ
Central LA, Los Angeles, CA
Leadership
Matt Danna
(CEO)Started their career with 6 years in Product at DeviantArt, before working at Fullscreen as VP of Product. After brief Product Consultancy roles, they co-founded Boulevard as CEO in February 2016.
Sean Stavropoulos
(CTO)They studied at California Polytechnic before working as a Honeywell Aerospace Systems Engineer and in Engineering at Fullscreen for almost 3 years. They spent a year as a Startup Consultant before co-founding Boulevard with Matt.
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