Account Manager, Verifiable
Automated credentialing for healthcare
Job no longer available
Automated credentialing for healthcare
101-200 employees
Job no longer available
101-200 employees
Company mission
To reduce administrative waste and move healthcare forward through industry-leading technology, APIs, and autonomous AI.
Role
Who you are
- 3 years of enterprise sales experience in a SaaS environment, including 1+ years of Account Management experience
- Must be revenue-focused with outstanding execution skills and determination to enhance the revenue opportunity for Verifiable
- Motivated by driving new business opportunities while encouraging strong customer relationships
- Excellent communication and interpersonal skills — with customers, leadership, and cross-functional teams of all levels
- Results-driven and resourceful with a track record of meeting and exceeding targets
- Kindly assertive. Isn’t afraid to level-set expectations with customers or ask for their business
- Knowledge of the healthcare industry is a plus
What the job involves
- Renewals: Proactively manage the renewal process for existing accounts. Work closely with customers to understand their needs and facilitate a seamless renewal experience
- Account Expansion: Prospect within a dedicated book of business to create new upsell and cross-sell opportunities
- Conduct whitespace analysis (products, departments, divisions, use cases) and determine the total opportunity within your portfolio.Build account plans with timelines that will translate to customer value, renewals, expansion, and referrals
- Identify and navigate the procurement, legal, contracts, and budget process
- Customer Relationship Management: Own business-level strategy and partner with Customer Success Managers on account-level strategy to drive value delivery and drive retention. Develop and maintain strong, long-lasting customer relationships with all key team members within an account, especially the executive sponsor
- Product Feedback: Gather customer feedback and insights to help shape our product development and improvements. Advocate for customer needs within the organization
- Maintain CRM: Log all customer activity in CRM ensuring high integrity in customer record keeping. Maintain updated pipeline and sales stages based on entry and exit criteria in CRM
Our take
Healthcare organizations have long suffered from poor access to real-time credentialing data, meaning that they may find it difficult to ensure their patients and customers that staff members are who they say they are. Verifiable has built an automation tool that can quickly undertake healthcare credentialing and compliance processes, verifying a healthcare provider’s background information, skills, and competency levels.
Boasting the ability to accelerate credentialing processes from weeks to days, it’s no surprise that Verifiable’s API-first approach has attracted nearly $50 million in investment. It has expanded its focus to enterprise customers as well as healthcare providers and has a lucrative partnership with Salesforce. Its 2023 round of funding is being funnelled into expanding the latter, whilst also growing its team and product line.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2023
$27m
SERIES B
Aug 2021
$17m
SERIES A
Total funding: $47.2m
Company benefits
- Remote team - work from anywhere
- Health, vision, dental and life insurance
- 401k
- Generous Parental Leave
- Unlimited PTO
- All the equipment you need to do your job
Company HQ
Congress Avenue Historic District, Austin, TX
Leadership
Vivekanand Rajkumar
(Co-Founder & CTO)Previously CTO at Maidsafe, IT Productions Engineer at Preview Services, Game Admin at World of Dragons and Server Specialist at IBM UK.
Nick Macario
(Co-Founder & CEO)Previously Co-founder at Dock and Co-founder and CEO at Remote and Branded.me and EZ ATM INC.
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