Working Student IT Support, Berlin Brands Group
Limited to 6 Months
2 days a week in office (Friedrichshain, Berlin)
eCommerce marketplace aggregator
Posted today
eCommerce marketplace aggregator
501-1000 employees
Posted today
2 days a week in office (Friedrichshain, Berlin)
501-1000 employees
Company mission
To create, build and scale brands globally.
Role
Who you are
- Enrolled in Information Technology, Computer Science, or related discipline at least until 15.02
- Available to work on site in our Berlin office at least two working days (8 hours each) per week
- Familiarity with Windows environments incl. system updates
- Understanding of different types of cables (Network, Audio & Video)
- Strong communication and interpersonal skills to assist end users in a friendly and patient manner
- Eagerness to gain hands-on experience and adapt to new technologies or environments
- Fluency in English
Desirable
- Familiarity with macOS environments
- Experience with user account setup and system configurations
- Exposure to ticketing systems, remote desktop tools, or asset management platforms
- German language skills
What the job involves
- As a Working Student IT Support (f/m/x), you’ll be the go-to person for our team’s daily IT challenges solving problems, setting up devices, managing user access, and keeping our workplace running smoothly
- You’ll gain real-world experience in system administration, endpoint management, and user support, all while learning from your teammates. Are you ready for your next chapter at BBG?
- This position is limited to 6 months as it is a parental leave replacement
- Assist users with hardware and software issues (Laptop (Windows & Mac), PCs, printers, apps)
- Respond to support tickets or emails in a timely manner
- Assist with setting up new laptops, desktops, meetings rooms (Logitech devices) and mobile devices
- Install and configure operating systems and standard software
- Help troubleshoot basic connectivity issues (Wi-Fi, VPN, LAN)
- Maintain access rights under supervision (e.g., Active Directory)
- Configure and setup workplaces
- Configure switch and servers with the help of network team
Application process
- Laura Kreiner (Lead Talent Acquisition) is looking forward to your application!
Our take
Berlin Brands Group (BBG) is a leading player in the competitive realm of eCommerce business aggregation, positioning itself alongside industry giants such as Thrasio, Heroes, and Razor Group. As the market continues to expand rapidly, BBG strives to establish itself as the modern-day equivalent of Unilever.
The company distinguishes itself through its history of successfully scaling eCommerce brands, setting it apart from other aggregators who primarily focus on operational improvements for Amazon businesses. BBG takes a different approach by prioritising fundamental design and production enhancements, alongside leveraging its expansive network of over 100 consumer channels. To match the operational improvements provided by its competitors, BBG aims to build its logistics and fulfilment infrastructure, as well as its tech platform, further enhancing its capabilities in the market.
It will be interesting to witness whether the company can maintain steady growth, transitioning from 14 well-regarded consumer brands to an M&A powerhouse, but also retain its competitive edge in design and production. The ability to strike a balance between rapid expansion and maintaining the core strengths that set the company apart will ultimately determine its ability to thrive in this evolving landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2021
$100m
GROWTH EQUITY VC
Sep 2021
$350m
SERIES A
Total funding: $450m
Company HQ
Mitte, Berlin, Germany
Leadership
Peter Both
(Co-Founder, CGEO & CEO for CEE)Co-founded Berlin Brands Group in 2009, where they have served as the CEO for CEE since. They became the Chief Global Expansion Officer on top of that in 2021.
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