Senior Customer Success Manager, Decentriq

Salary not provided

+ Equity Package

Senior and Expert level

Berlin

Providing data clean rooms for secure confidential computing

Job no longer available

Providing data clean rooms for secure confidential computing

21-100 employees

B2BEnterpriseAnalyticsSaaSCyber SecurityCloud ComputingData Sharing

Job no longer available

Salary not provided

+ Equity Package

Senior and Expert level

Berlin

21-100 employees

B2BEnterpriseAnalyticsSaaSCyber SecurityCloud ComputingData Sharing

Company mission

To provide a neutral ground for secure data collaboration.

Job

Company

Role

Who you are

(must have) passion for working with people, connecting people and organizations together
(must have) must be laser focused on delivering value to clients
(must have) strong business acumen and excellent communication skills
(must have) experience in the Ad(-Tech) industry, preferably on the demand side with advertisers or agencies
(must have) must be a data and technology enthusiast, eager to learn more
(must have) fluent in English and German
(nice to have) technical skills ,e.g. familiarity with the concept of APIs or basic coding knowledge

What the job involves

We are looking for a German speaking (Senior) Customer Success Manager to oversee some of Decentriq most critical client accounts, including large enterprise clients
Coordinate the deployment of Decentriq across the business, data and tech teams
Manage and cultivate stakeholder relationships
Onboard users on the platform and provide first level of support
Ensure customers are extracting value from Decentriq and help them quantify it where possible (e.g. campaign performance lift)
Support your customers as they initiate collaboration with partners in or out the existing Decentriq network
Scope new high-value use-cases with clients and identify opportunities to grow the contract value
Relay user product feedback to the product team and actively contribute to the product roadmap

Application process

No need for a formal motivational letter. Just send your CV along with a few bullet points about why you're excited to work with us. We look forward to your application!

Our take

Decentriq is an enterprise SaaS platform providing a neutral ground for secure data collaboration, enabling collaboration opportunities for a range of worldwide enterprises.

As the winners of Microsoft Switzerland’s “Swiss Startup of the Year 2022”, Decentriq is the favored clean data room platform of many pharmaceutical companies, the European Space Agency, and the Swiss Military. As more industries further evolve into more data-driven services, access to confidential datasets from trusted sources unlocks new value, revolutionizing new business segments and key industries.

Its impressive funding has been used to develop and commercialise its encryption and privacy-enhancing technologies and expand the types of analytical tools available on the platform; all while growing its team across key international markets.

Steph

Company Specialist at Welcome to the Jungle

Insights

6% employee growth in 12 months

Glassdoor (5)

Company

Company HQ

Escher Wyss, Zürich, ZH

Leadership

Maximilian Groth

(CEO)

Founder & President of the HSG Alumni Technology Club. Previously worked in Business Development at Teralytics and serves on the Label Expert Committee for Swiss Digital Initiative.

Stefan Deml

(CTO)

Co-Founder of SmargeTech. Previously worked as a Big Data Engineer before being promoted to VP of Product Development & Tech Lead at Teralytics, and contributed to the nonprofit organization Ethereum Foundation as a cryptography engineer.

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