People Operations Coordinator, Numa
1 day a week in office
Short-term rentals provider
Job no longer available
Short-term rentals provider
501-1000 employees
Job no longer available
1 day a week in office
501-1000 employees
Company mission
To create stays that are unashamedly original, and that match how people feel when they travel.
Role
Who you are
- You have 1-2 years of experience in People Operations, or a degree in HR Management and some HR/People Ops internship experience, and a desire to develop yourself as an international People Ops expert
- You have a basic understanding of employment law in at least one of: Germany, Spain or Italy (other European countries a plus)
- You are tech savvy and are motivated to get the best out of our systems (e.g. Slack, Personio, Culture Amp) and our productivity tools (e.g. Notion, Asana)
- You are customer (employee) oriented and enjoy being the face of People Ops
- You’re extremely detail oriented. You care about data accuracy, grammar and formatting
- You have excellent communication skills in English, both verbal and written. Fluency in German is preferred, other languages like Spanish or Italian a plus
- You’re excited by learning new things and tackling new challenges
- You identify with our values — especially when it comes to demonstrating guest obsession (and in this case, employee obsession), taking extreme ownership, and never settling for the status quo
What the job involves
- In this role, you will own the execution of People Ops processes across the employee lifecycle at numa
- As the first point of contact for our numans, you will play a key role in the employee experience at numa
- You will be supporting 10+ countries in Europe and learning all the intricacies of local employment law, while collaborating closely with everyone in our POps team
- This role reports to the People Operations Manager
- Ensure all people data is accurate and updated in our HRIS, Personio. Run regular data audits to ensure data integrity
- Drive the full onboarding workflow, including contract creation (in Greenhouse and DocuSign), HRIS data entry (in Personio), tech equipment coordination, communication with new hires, and new hire onboarding presentations
- Manage the contract amendment workflow. Create contract amendments for job changes, promotions, relocations, etc. Update our HRIS and local partners with the relevant changes
- Manage the offboarding workflow, including termination letters, leave balance arrangements, tech equipment return coordination, and system offboarding
- Resolve employee questions through our People Ops Help Desk system in Asana and our people@numa email inbox
- Provide guidance to numans across all levels about our people processes, People Ops systems, and basic employment law
- Support the handling of People Ops virtual and physical mail by reviewing and distributing inbound mail to the relevant team members
- Maintain public holiday calendars and leave accrual policies in our HRIS. Manage employee leaves, including maternity/paternity, sick and military leaves. Support year end leave processes, together with our Payroll Manager
- Manage employee visa and relocation processes, together with our external partners
- Support the Payroll Manager with payroll input queries and reports as needed
- Support our Office Manager with planning and execution of employee events like company parties and office drinks
- Share your ideas about how to make our processes more efficient and engaging
Our take
While the short-term rentals market has exploded over the previous decade, led by AirBnb, no startup has managed to guarantee quality for consumers while delivering revenue to hotels and hosts alike. NUMA aims to fill that gap.
The company differentiates itself in the eyes of consumers, from competitors like Sonder, by including properties at all price points, as well as appealing to third-party hoteliers with its own tech stack solution for a percentage of revenue.
With its initial expansion hopes hindered by the pandemic, the company is now back to its focus on scaling across Europe. By growing its number of units, NUMA will be able to better serve ‘midstay’ customers who seek to stay for one month or longer in different cities, as well as catering to the new nomadic workforce.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2023
$59m
SERIES C
Feb 2022
$45m
LATE VC
Total funding: $133.5m
Company benefits
- Geographic flexibility
- Remote options & flexible hours
- Work from home equipment
- Agile work environment with flat hierarchies
- Team events and retreats
- We want you to understand our product so upon your start, you’ll get to spend a night at your nearest numa stay!
Company HQ
Government District, Berlin, Germany
Leadership
Inga Svinhufvud Laudiero
(Board Member & Co-Founder)After 9 years at Morgan Stanley in London, they embarked on a career change studying interior design at UAL, real estate at MIT, and co-founded a sustainable DTC fashion brand.
Dimitri Chandogin
(President & Co-Founder)12 years of experience in Real Estate, Private Equity & Investment Banking. Built the private equity investment arm for JSCF Sistema in Europe. Founder of DOC+, Russia's leading digital healthcare-science provider.
Christian Gaiser
(CEO & Co-Founder)Founder and former CEO of kaufDA, a leading drive to store platform, that was later named Bonial Group and sold to Axel Springer.
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