Interim Vice President of People, Cleo AI
12 Month Contract
2-3 days a week in office
AI personal finance assistant
Job no longer available
AI personal finance assistant
201-500 employees
Job no longer available
2-3 days a week in office
201-500 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- You have experience leading a high-performing People & Talent team; ideally scaling a company from 200-500+ employees with some international experience at a VC-backed business
- You’ve successfully built and improved tech-focused employer brands and the last companies you worked at are known for attracting top talent. You’re passionate about growing teams and cultivating an inclusive culture where the best and brightest can thrive
- Experience managing ER in the UK and internationally (ideally US)
- Resilience and best in class stakeholder management skills, you’ll be working with everyone on our leadership team so it’s essential that you can work very well with others
- Attention to detail and data literacy + analytical decision making - we’re looking for someone who not only has incredible EQ but also a very strong IQ
- Excellent emotional intelligence and empathy, this role is all about working with people so we expect you to be able build relationships with everyone in the business
- Excellent communication skills
- Truly passionate about the subject matter of People, the tech start-up landscape, and trends
What the job involves
- We are seeking a fixed-term VP of People to join Cleo for 12 months to lead and grow our People team to cover while our Head of People goes on maternity leave and while we hire for our next CPeO - overseeing Cleo's talent acquisition, people partnering, workplace experience and people ops teams with support from our CEO and Chief of Staff
- Your team will soon be 20+ people strong across the U.K with room to grow more in the future
- It’s a close-knit team with ambitions to build and grow a company making a positive impact on people’s lives and their relationship with their finances. To help them, we’re looking to you to continue to build on our culture - one that employees across not only in the UK, but globally will recognise as not just a great place to work, but as a place to come and make a difference
- This is the chance to join a unique startup and one of Europe’s fastest-growing fintechs at the early stages of its journey
- Reporting to the CEO and founder, whoever comes to this role should be data-driven and have a keen eye for improvement, acting as both coach and consultant across the business to develop and promote a comprehensive People strategy. This is a huge opportunity to step up & scale up. We have exciting plans for the rest of the year and beyond
- You’ll be based in the U.K - you must be able to travel to our London office at least 2-3 days a week, leading our Talent & People team
- Along with our People Leadership Team, continue to embed our people strategy and vision that supports a high-performance culture for now, whilst ensuring that Cleo is set up for scale in the future
- You’ll be working closely with our Head of Talent on our talent acquisition strategy and guiding them to deliver on our ambitious hiring strategy - from working on our employer brand to talent pipelining and hiring processes
- Leading talent management and development - productivity, engagement, reward & recognition and learning. Engagement is a high priority for us and this will be a focus area for you and our People Partners to ensure our high performers, in particular, are thriving at Cleo, and are empowered to do their best work
- Overseeing the People Ops agenda, working closely with our People Ops Lead to ensure our leaders have all the people data they need to be effective leaders. You’ll work with the POps team to continuously iterate on our people processes, manage and optimise employee benefits programs, and ensure accurate and timely payroll processing
- Lead a core team of People leaders, guiding and coaching them on their own journey, driving performance and holding them to account on their plans and objectives
- Drive the use of people centric data to identify areas for development and help drive future people plans
- Ensuring everyone in the organisation continues to love working for Cleo… like love, love
- Communication and change management - this is a very big part of the role, involving crafting and executing effective communication strategies to support organisational changes, fostering an environment of transparency and trust, and ensuring all stakeholders are informed and engaged throughout any transitions
Application process
- 30-minute video call with Florian Rose from the Talent Team
- 45-minute video call with Tamara Marsden (Head of People Partnering)
- 45-minute video call with Gio Lotti (VP People) & Hugh (Chief of Staff)
- Interview task focused on employee engagement
- 60-minute interview to present your task to our VP People and VP Tech (Sam Taylor)
- 45-minute video call or in-person meeting with our CEO and founder, Barney
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Meaningful equity with early exercise, plus top-ups on promotion
- Up to 26 weeks’ parental leave
- Paid 1-month sabbatical every 4 years
- Comprehensive health, dental & vision insurance
- Pension/401K match up to 6%
- Learning & development budget
- Mental health support via Spill
- Flexible working for a healthy work–life balance
- Work remotely from one of our hiring locations, with a hybrid option in our London office (1+ day/week)
- Annual company off-sites
- Company-wide performance reviews every 6 months
- Clear progression plans with opportunities to lead, grow, and challenge the status quo
- We’ll cover your OpenAI subscription
Company values
- Make it Happen - Own the outcome. Lend a hand, take a hand. Fast execution.
- No bullsh*t - Intellectually honest. Go hard on problems, not people. Data-backed decision making.
- Learn at Speed - Jump in and figure it out. Dig deep, do it right. Learn what matters.
- Bring Good Vibes - Read the room, lift the room. Show up for others. Keep it real, keep it positive.
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
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