Enterprise Account Manager, Greenhouse Software

• A proven track record in a customer-facing B2B SaaS position
• Fluency in English, Brazilian Portuguese and Spanish
• Experience working in Enterprise account management or customer success roles, preferably with responsibility for renewals
• A collaborative mindset with a strong ability to work cross-functionally on a shared objective
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply
• Applicants must be currently authorized to work in the United States on a full-time basis

Desirable

• Emerging markets are a core part of our growing international business. The person taking on this position will play a key role in launching a new segment of our account management organization in a hybrid customer success and account management capacity.
• In this role, you will support our Enterprise LATAM customers in successfully adopting our solutions, as well as manage renewals and upsell additional products
• This position is an individual contributor role, reporting to the Manager, Upper Mid-Market, Account Management
• Effectively manage a mixed book of accounts across our emerging markets
• Become the key advocate internally for market knowledge, providing updates to our sales, product and marketing teams on how we serve and win in emerging markets
• Build strategic account plans that map out expansion and other upsell opportunities
• Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
• Be a hiring coach and strategic partner to our customers - achieved through outstanding product and industry knowledge
• Establish relationships high and wide throughout our customers' organizations
• Be an active participant in building and improving internal operational processes
• Additional projects and responsibilities as business needs require

• The anticipated closing date for this role is Wednesday, July 22, 2026