Product Manager, Blackbird

• We’re looking for someone who blends product sense and design intuition with grit, creativity, and a strong sense of ownership
• You should love to solve problems, move fast, and sweat the details
• You’ll obsess over our users and build experiences they can’t help but come back to
• The ideal candidate has worked in high-performing product teams (startup and/or mid-stage companies), thrives in ambiguity, and knows how to balance user delight with business performance
• You’re willing to grind, push boundaries, and ask for forgiveness—not permission—when it means making progress
• 4–7 years of product management experience, ideally with at least one role in a consumer startup
• Demonstrated ability to ship 0→1 and 1→n consumer products with measurable impact
• Strong product and design intuition—can quickly assess good vs. bad UX
• Highly analytical and data-driven; comfortable with dashboards, funnels, and hypotheses
• Thrives in fast-paced, ambiguous environments; startup experience a strong plus
• Excellent written and verbal communication
• High agency, bias toward action, and willingness to get in the weeds

Desirable

• Blackbird is looking for a Product Manager, Consumer Growth & Engagement to own the end-to-end user experience across our mobile and web experiences
• This role will be responsible for making Blackbird magical for diners—from discovery to check-in to loyalty experiences—and ensuring our consumer experience drives daily engagement and business outcomes
• You’ll be our point person on all things consumer, working closely with design, engineering, data, and marketing to ship intuitive, high-impact products quickly
• Own the consumer product experience end-to-end, from discovery through check-in and loyalty experiences
• Drive the roadmap for mobile and web consumer experiences with a focus on growing key metrics
• Collaborate with design and engineering to rapidly prototype, ship, and iterate on features
• Develop a deep understanding of our users through data, research, and direct engagement
• Define and track success metrics to evaluate product impact and inform decisions
• Lead cross-functional initiatives that improve guest experience, drive usage, and increase retention
• Ruthlessly prioritize—focus on what moves the needle, cut what doesn’t
• Be a hands-on builder, unblock teams, and jump at problems before they escalate