Director of Quality Engineering, Flex
$226-262k
+ Equity
More information about location
3 days a week in office
Flexible rent payment application
Be an early applicant
Flexible rent payment application
501-1000 employees
Be an early applicant
$226-262k
+ Equity
More information about location
3 days a week in office
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- Bachelor’s degree in Engineering, Computer Science, or a related field
- 15+ years of experience in quality engineering or software engineering, with at least 10 years in a leadership role
- Proven track record of designing and implementing effective quality assurance strategies and automation frameworks, and of leading software engineers in test to ensure product excellence
- Strong understanding of software development methodologies, including Agile and DevOps practices
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments
- Experience with regulatory compliance and quality standards in the fintech industry
Desirable
- Master’s degree in a related field
- Experience in a fast-paced startup environment, particularly in the fintech sector
- Familiarity with consumer payments, payment processing or similar financial application
- Holds industry recognized certifications like CTAL
What the job involves
- Flex is seeking an experienced and dynamic Director of Quality Engineering to lead and enhance our quality assurance initiatives
- This pivotal role requires a strategic leader who is also capable of hands-on involvement, and of elevating our quality engineering strategies, processes, and team performance to achieve world-class service quality
- Develop and implement a comprehensive quality engineering vision and strategy aligned with the company's objectives and regulatory requirements
- Assess current quality assurance processes; identify and implement improvements to optimize efficiency, scalability, and product quality
- Lead, mentor, and expand a high-performing quality engineering team, fostering a culture of excellence, continuous learning, and innovation
- Work closely with cross-functional teams, including Product, Engineering, and Operations, to integrate quality throughout the product development lifecycle
- Manage stakeholder expectations, establish key performance indicators (KPIs) to align on goals and provide regular reports to monitor the quality of our products and services
- Ensure all the products and services we release meet our high quality standards
- Identify potential quality risks and develop mitigation strategies to address them proactively
- Champion quality engineering best practices and drive adoption of quality improvements
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(CPO)Experience as Data Science Researcher. Also co-founded Boundless Reality.
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