Account Manager, Prezzee
3 days a week in office
Digital gifting marketplace
Job no longer available
Digital gifting marketplace
201-500 employees
Job no longer available
3 days a week in office
201-500 employees
Company mission
To make gift cards fun, personalised and easy to use.
Role
Who you are
- The successful applicant will be a genuine team-player that loves to smash through goals
- If you've got a successful track record in account management within e-commerce/online or retail environments, with a passion for delivering outstanding customer experiences, we would love to hear from you!
- Be open-minded and ready to throw yourself into the culture
- Be a team player who revels in being part of a shared effort
- Be an evangelist for the product and how it impacts our clients
- Be ready to self-start and put in the effort
- Be ready to ask for help where you need it
- Be positive, resilient and have faith in the plan
- Be clear about your targets and be laser-focused on them
- Live the values in all you do and bring your real self to work
- Proficiency in presenting to clients
- Strong organisational and administrative skills
- Ability to juggle various tasks and stay organised
- Strong communication and engagement
- Keen understanding of identifying opportunities and Key Account Management
- Strong relationship management skills
- Strong written skills/ability to produce sales collateral
- Professional demeanour
- Proven experience in a Junior Account Manager, Client Success Executive or relevant role
- An exceptional track record, with proven team culture success
- Broad market knowledge and experience
- Proficiency in MS Office and CRM software (e.g., HubSpot)
What the job involves
- Join Prezzee as an Account Manager, where you will help identify, develop and implement exciting new reward, incentive and gifting programmes with existing Prezzee clients in the UK market
- Reporting to the UK Sales Team Lead, you will own a portfolio of clients who are currently not being actively managed
- The purpose of this role is to service those clients, building programmes, leading training and generally ensuring an excellent experience of using Prezzee
- You will also be excited to grow the value of those accounts by identifying, developing and implementing exciting new reward, incentive and gifting programmes
- Retain and grow existing accounts through regular engagement and communication
- Develop campaign/scheme solutions that clearly achieve client objectives while staying true to the Prezzee brand and our customers
- Help to identify market opportunities within our client portfolio to engage and educate clients on the benefits (and multiple use cases) of the Smart card and seek referrals for new business relationships
- Set up and onboard B2B clients, this includes running product ‘how to’ demos , ensuring co-branded cards are set up, and meeting other customer-specific requirements. You ensure our B2B clients have a seamless experience and continue to do so way beyond their first order
- Act as the main interface between your key accounts and the organisation to ensure an optimal level of service is provided at all times and continually seek the opportunity to participate in the strategic business planning processes to support your key accounts
- Never miss an opportunity, when talking to your clients, to make sure Prezzee is front of mind for every initiative that involves giving, rewarding, incentivising etc
- You’ll support clients wherever they sit, providing a great outcome for the client and support to your team will matter to you
- Revel in a team atmosphere, we succeed together at Prezzee and our most successful performers really embrace that
- Contribute creatively to conversations, internally and externally, about Prezzee Business and how we take it to market-we want to hear your voice!
- Demonstrate resilience and positivity with a desire to perform above target level
- Proactively monitor market activity to ensure you’re up to date with developments that might enable you to identify opportunities for Prezzee Business
Salary benchmarks
Our take
Gift cards have long since been a popular way to reward employees or gift friends and family, with eCommerce-focussed 'eGift' cards rapidly replacing physical cards. However, the digital nature of such cards can make them feel impersonal and underwhelming as a gift, showing room for innovation within the market.
Prezzee provides an eGift card marketplace, helping shoppers to find the perfect digital gift card across a portfolio of over 100 providers. The company provides standard eCards for consumers in addition to bulk options for employee rewards, facilitating the personalization of each gift card with video or voice messages and custom designs.
Whilst Prezzee will undeniably face competition from marketplace giants such as Amazon which also offer large selections of gift cards, the company stands out with its unique focus on facilitating the personalization of every card. Through this approach, the company aims to eradicate the impersonal nature associated with eGift cards, helping consumers and employers to truly express their gratitude for friends, family, and employees.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company HQ
Sydney, NSW
Leadership
Craig Smith
(CEO)Joined Prezzee in 2023 as the Global CFO before becoming COO in 2024 and then CEO later that same year. Previously worked in Investment Banking at Morgan Stanley and J.P. Morgan.
David Christie
(Deputy CEO)Co-founder of Amplifir and Wilson A.I. Previously a Non Executive Director at Kleos Space. They were also the Global Head of Legal at Renaissance Capital and a Senior Legal Counsel at Deutsche Bank.
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