Senior Creative Operations Specialist, Skylight

• Bachelor’s Degree and 7+ years’ experience, mainly or exclusively in high-growth startup or agency settings
• Experience with a wide range of project management tools
• Proactive and comfortable with high degrees of autonomy
• A track record of building and driving work in a process framework that is established, but adaptable
• A bias towards action, and an ability to ruthlessly prioritize or rescope work if needed
• A+ organizational, interpersonal, and communication skills
• Highly collaborative, detail-oriented, and low ego

Desirable

• We’re seeking a Senior Creative Operations Specialist to support our internal Creative team and Growth partners
• Reporting to the Head of Creative, this role is critical to our ability to scale our processes, our work, and our efficiency in the coming years
• The ideal candidate has worked in a high-growth startup or fast-paced agency before and demonstrates a deep understanding of how to build processes in a way that balances rigor and structure with agility
• Audit and improve Creative team processes and systems to increase efficiency
• Partner with the Head of Creative and cross-functional stakeholders to define project scope, ruthlessly prioritize initiatives, and establish clear deliverables and timelines
• Develop and implement workflows that enable the team to move quickly while maintaining clarity of ownership across projects and milestones
• Manage project flow across the Creative team, ensuring balanced resourcing and on-time delivery of all assets
• Facilitate alignment during key creative reviews with internal partners and stakeholders
• Support peak-season planning to ensure the team is properly staffed and resourced
• Own key aspects of Creative Operations, including font licensing compliance, production planning and budgets for photo and video shoots, and vendor negotiations
• Assist the Head of Creative with departmental budget management