Information Development Intern, PlayStation

Undergraduate

Salary not provided

$33.25 - $40 USD. Our intern positions offer a fixed hourly pay rate. Please note that the pay rate is exclusive to the internship period and may not reflect what pay may look like following the completion of an internship.

Confluence

Adobe Experience Manager

Git

San Francisco Bay Area

More information about location

Office located in San Mateo, CA

Gaming and digital entertainment provider

Be an early applicant

Gaming and digital entertainment provider

1001+ employees

B2CGamingEntertainmenteSports

Be an early applicant

Salary not provided

Confluence

Adobe Experience Manager

Git

San Francisco Bay Area

More information about location

Office located in San Mateo, CA

1001+ employees

B2CGamingEntertainmenteSports

Company mission

To create a gaming experience without barriers that fits the needs of players of all abilities.

Job

Company

Role

Who you are

Current enrollment in an accredited university undergraduate program in Technical Communication, User Experience/Design, or related field, with graduation expected between December 2026 and Spring 2027
Proven technical writing skills; portfolio required
Comfortable working with consumer electronics
Familiarity with standards such as the Microsoft Style Guide
Strong attention to detail and ability to follow structured processes
Japanese language skills preferred but not required
Students with expected graduation between December 2026 and Spring 2027 from an accredited university. Undergraduate
Able to work during one of the following periods: May 18th - August 7th or June 15th - September 4th. Relocation assistance is available for eligible candidates
Must be available for the entire 12-week internship period

What the job involves

The Product Information Design and Development (PIDD) group helps deliver PlayStation hardware and software on time by producing clear, accurate documentation
This includes PlayStation Terminology, user manuals, and packaging materials that support key product milestones. The team also improves internal workflows by adopting modern tools and refining content development processes
As an Information Development Intern, you’ll contribute to real-world projects and gain practical experience in technical writing, content management, and user research
You’ll work with tools used across the industry and collaborate with teams focused on product delivery and documentation quality
Documentation Updates:
Revise internal documentation for PlayStation Terminology tools
Update end-user instructional content to reflect current tool features
Refresh service-level agreements (SLAs) and operational-level agreements (OLAs)
Perform terminology alignment and consistency checks
Organize and maintain Confluence pages
AEM Support and Training:
Learn Adobe Experience Manager (AEM) workflows and create step-by-step guides
Support page creation, including layout setup, asset management, and publishing
Conduct QA checks to ensure accuracy, accessibility, and proper formatting
Repository and Database Maintenance:
Maintain content in the PIDD Git repository and other content platforms
Update project and content databases as needed
Document maintenance processes to support long-term use
User Testing and Research:
Assist with planning and conducting user testing for consumer-facing content
Help synthesize feedback and suggest improvements
Research documentation standards to support best practices
What You’ll Learn:
Experience with tools like Git, Confluence, and Adobe Experience Manager
Exposure to documentation workflows in a product-focused environment
Opportunities to apply writing and design skills to real content
Insight into how user feedback shapes product documentation

Our take

Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - PlayStation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionise gaming, featuring new technology that will create improvements across the board.

As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.

PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.