Revenue Operations Manager, Recruitee
Recruitment management platform
Job no longer available
Recruitment management platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To empower teams with the best tech tools to hire better together.
Role
Who you are
- 5 years’ experience in a revenue operations role in a B2B SaaS company
- High proficiency in Excel or Google Sheets
- Ability to analyze complex data and processes to identify areas for improvement, thinking through the problem from first principles rather than automatic application of a previous company’s playbook
- Ability to communicate with both technical teams (system admins and solution architects) and revenue leaders
- Ability to own your function: strategic thinking, proactivity, project planning and execution, stakeholder management
- Comfortable navigating dynamic environments
What the job involves
- As a Revenue Operations Manager focused on Customer Success Operations at Tellent, you will operate as a strategic advisor to the regional CS leaders and GMs as well as roll up your sleeves to execute on the core needs of the business: analyzing and improving existing processes, customer journey flows, and our ability to forecast and drive expansion and churn prevention
- You will join a central team of 4 Revenue Operations professionals, responsible for different parts of the revenue funnel: marketing, partnerships and sales
- First 3 Months: Learn about the company's products, systems, and current processes. Begin assessing existing processes and tools used in Customer Success Operations. Start building relationships with key stakeholders across departments
- After 6 Months: Begin implementing initial process improvements and project initiatives. Work on your first project related to Customer Success. Take ownership of reporting for Customer Success
- After 12 Months: Develop and implement processes to enhance efficiency and productivity. Lead ongoing improvements in systems and processes, based on data-driven insights
- Elevate and own Customer Success Operations: Analyze current Customer Success processes with fresh eyes, work with the VP Revenue Operations, Revenue Operations team and Customer Success leaders and teams on priority areas of impact in line with the company strategy, and own planning and execution of roadmap projects with the support of the relevant teams
- Generate insights and analysis: Co-own Customer Success metrics, forecasting, and performance analysis: building and maintaining dashboards and reports in Planhat and translating complex data sets into actionable recommendations and insights for decision-making on customer health, renewal forecasting and churn
- Optimize and mature processes: Simplify and consolidate Customer Success processes across product lines and regions, drive adoption of new or updated processes through enablement, guidelines and playbooks, and support key initiatives (e.g., pricing migrations)
- Operate as a trusted advisor to Customer Success and other teams: Partner with Customer Success, Sales, Marketing, and Product teams to align processes with business objectives. Act as the main point of contact for Customer Success functions within the Revenue Operations team
- Ensure Planhat data accuracy and hygiene: Work with the Customer Success and Data Operations team to maintain accurate Planhat data hygiene and integrity
Our take
On a mission to make hiring easy, fun, and accessible, Recruitee, now part of Tellent, offers a cloud-based recruitment management system to assist internal HR teams of all sizes. The hiring tool centralises four products onto one platform: employer branding, job promoting, talent sourcing, and applicant tracking.
Recruitee recently combined with Sympa, which offers customisable core HR solutions in the Nordics, hoping that, together, they can provide their individual customers with premium digital HR solution offerings. Through constant evolution, Recruitee’s founders are working towards a goal to create a business valued at over €1 billion in the coming years to achieve Unicorn status.
The tech startup has cut its ties with venture capitalists and is instead self-funded, which it deems to offer more space to focus on product, building a sustainable team, and enabling the agency to make decisions about the company’s direction, paving a unique path for itself.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Sep 2015
$0.2m
SEED
Total funding: $0.2m
Company benefits
- Hybrid work: You decide if and when you want to come to one of our offices.
- Flexible hours: Our employees can choose which working hours are the best for them
- Training budget: Up to €1500 per year for your personal development. You will keep your skills sharp
- Well-being support: Direct, free, and easy access to professional mental health support (provided by OpenUp)
- Equipment: We offer everyone a MacBook, a screen and Apple accessories
- Fitness subscription: We offer everyone a sports card that is acceptable in many fitness facilities.
- Work from anywhere: Take your laptop and work from anywhere (for up to 4 weeks/year)
Company values
- Love what we build: Nothing gets us more excited than our product. We love what we do, and we love what we build. We make hiring more collaborative and are changing the way recruitment works
- Connected by community: We don’t believe in a one-size fits all culture. In fact, we don’t really have ‘one culture’. We have a community of like-minded people from around the world. We celebrate our differences, and that’s what makes us better
- Freedom to thrive: People are at the heart of what we do and we want you to thrive. We believe people do their best work when they feel good about what they do, and the space they do it in–in the office, fully remote, or a bit of both. You decide what works best for you
- Go far together: We have big plans for the future and we need the right people to get us there. We look for people who have an entrepreneurial attitude and can run with ideas and make them happen. People with a growth mindset, because when you grow, we grow
Company HQ
Negen Straatjes, Amsterdam, Netherlands
Articles
Leadership
Perry Oostdam
(Co-founder)Previously co-founded GeoRun and Quality Technology.
Paweł Smoczyk
(CTO & Co-founder)Previously co-founded GeoRun ad AppUnite.
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