Senior IT Systems Engineer, Pantheon
CA$108.8-136k
Website operations platform
Be an early applicant
Website operations platform
201-500 employees
Be an early applicant
CA$108.8-136k
201-500 employees
Company mission
To make the web a first-class platform that delivers results, one that empowers marketing and development teams to take control of their websites.
Role
Who you are
- The ideal candidate is resourceful, articulate, and energized by working across teams to deliver high-quality solutions to complex problems
- You bring a security-first mindset, thrive in fast-paced SaaS environments, and take real ownership over the systems you build and maintain
- 8+ years of IT systems engineering experience or related field in a fast-paced SaaS startup environment
- Experience integrating multiple business-critical systems
- Project leadership experience — skilled in organizing and prioritizing competing priorities and complexities using agile methodologies
- Advanced knowledge and experience leveraging Okta for identity and access management, including SSO/SAML/SCIM integrations and Okta Workflows
- Hands-on experience with GCP IAM (Cloud Identity), AWS IAM (including IAM Identity Center and federated access), and GitHub Enterprise administration
- Familiarity with infrastructure-as-code tools (Terraform, CloudFormation, etc.) and how IAM governance integrates with those workflows
- Advanced experience with mobile device management tools, such as Jamf and Intune
- Advanced knowledge and understanding of security policies and procedures, specifically around EDR tools
- Experience building or maturing identity governance programs that support compliance requirements
- Experience with Privileged Access Management (PAM) solutions such as CyberArk, BeyondTrust, including privileged account discovery, credential vaulting, and session management
- Familiarity with PAM principles including just-in-time access, least privilege enforcement, and privileged session monitoring in cloud and on-premises environments
- Provided senior level technical guidance and served as an escalation point in a fast-paced SaaS startup environment
- Experience utilizing scripts (specifically Bash or Python) to perform bulk operations such as patch/software deployments, user management, and policy enforcement
- Comfortable working with and manipulating large datasets in Excel, Google Sheets, etc
- Clear and empathic communicator and a creative problem solver
- Ability to learn and adapt quickly to changes in process, tools, and workflows
- Integrity and honesty, ability to be trusted and to work with highly sensitive and confidential information
What the job involves
- As a Senior IT Systems Engineer, you are curious, poised, persistent, logical, clever, and possess a love for technology. You are not only an expert systems engineer and integrator, but an effective communicator and key stakeholder in enterprise-wide projects and objectives
- You will leverage your technical skills to administrate, design, implement, and manage Pantheon's enterprise IT infrastructure with a meaningful focus on identity and access management across our cloud platforms and development tooling
- You'll be at the center of everything that keeps Pantheon running — building the systems, automations, and integrations that let our teams do their best work. Reporting to the Director of IT, you'll own critical infrastructure across the stack, partnering with teams across the company to solve hard problems and ship real solutions
- Architect and build enterprise IT systems that scale with a fast-growing global company
- Partner with cross-functional teams to untangle complex business problems and deliver technology solutions that actually move the needle
- Be the connective tissue between IT, Enterprise Systems, and business stakeholders at every level of the organization
- Automate the tedious stuff — deploy workflows using Workato, or Okta Workflows that save time and reduce human error
- Be the technical lifeline for the IT support team when things get gnarly
- Own and evolve the policies and procedures that keep our systems secure and compliant
- Lead Pantheon's identity governance program across GCP, AWS, and GitHub Enterprise — building Okta-driven provisioning workflows, enforcing least-privilege access, and establishing departmental access baselines that actually reflect how we work
- Evaluate our current IAM landscape and chart the path forward — deciding where Okta integrates with, runs alongside, or replaces existing infrastructure-as-code workflows
- Close the loop on compliance — ensuring audit trails are complete and that what we document matches what's actually running in production
Our take
In today's digital landscape, website hosting is a critical component for businesses, and the demand for fast, reliable, and scalable hosting platforms is higher than ever. The competition is fierce, with major players like GoDaddy, Ionos, AWS, and WP Engine dominating the space.
One standout in this crowded market is Pantheon, a leading WebOps platform designed to deliver high-performance hosting for content-driven websites. Pantheon's unique value lies in its ability to provide seamless collaboration between developers and marketers while ensuring fast, reliable website performance. It's a platform that goes beyond traditional hosting by offering powerful tools for managing websites and scaling them as needed - making it a go-to choice for many organisations.
Pantheon has continuously innovated to stay ahead of the competition, with significant investments driving its growth. Initially focused on hosting solutions for WordPress and Drupal websites, it now offers content management as a service. This expansion was bolstered by significant funding, fueling further product development and the introduction of new features like personalisation and analytics. These efforts have reinforced Pantheon's position as a leader in the WebOps and hosting space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$100m
SERIES E
Mar 2019
$40m
SERIES D
Total funding: $196.8m
Company benefits
- Health & Wellness: Taking care of you and your family is important to us. Our healthcare benefits program delivers choice and value so you can prioritize your health
- Remote & In-Office: We believe in a flexible employee experience, our San Francisco office is a center for collaboration and connection, but it's not the only place this happens
- Flexible Time-Off: We encourage work/life balance. Take time off when you need it, and return ready to make magic on the internet when you're ready and refreshed
- Monthly Book & Gym Allowance: One of the many ways we enable our team to take control of their development and wellness is to take advantage of our books and gym membership allowance
- Promoting Inclusivity: We strive to have a culture where Pantheors across the globe feel a high sense of belonging and engagement. We have several programs in place to help cultivate inclusion at Pantheon, including educational events, open forums, and training opportunities
- Giving Back: We believe in cultivating passion and giving back to the community we live and work in. Pantheon offers a Donation Matching program of $500 per employee and holds multiple team volunteer opportunities throughout the year
- Employee Resource Groups: Our Pantheon Resource Groups (PRGs) allow employees to connect, support each other, and spread awareness
- Professional Development: We support employee learning and development through company led-training, leadership forums, and full access to LinkedIn Learning's catalogue of courses
Company HQ
Chinatown, San Francisco, CA
Leadership
Sameer Kazi
(CEO)Joined Pantheon in 2024 as CEO. They have also served as the Managing Director of Operating Capital since 2015. Previously they were the President of ActiveCampaign and CEO of Cheetah Digital.
Josh Koenig
(Co-Founder & SVP of Marketing)They were part of the team that drove the first high-profile public Drupal use-case with the Howard and Dean campaign in 2003. They then went on to found the Drupal Dojo, an online learning community for developers, and to co-found the premiere Drupal agency in San Francisco, Chapter Three.
David Strauss
(Co-Founder & Advisor)After co-founding Four Kitchens, a successful Web Development shop, they found themselves gravitating away from the customer client work and towards infrastructure solutions. Large clients like NBCUniversal, The Economics, and Wikimedia had already benefited from their scalability and database optimization work.
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