Manager of Sales Deployment Engineering, Flock Safety
$114.8-191.3k
+ Equity
Senior and Expert level
Remote from US
Public safety operating system
Job no longer available
Public safety operating system
501-1000 employees
B2BSecurityMachine LearningCommunity
Job no longer available
$114.8-191.3k
+ Equity
Senior and Expert level
Remote from US
501-1000 employees
B2BSecurityMachine LearningCommunity
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- This role is ideal for a hands-on leader who’s passionate about solving complex problems, building great teams, and delivering technical excellence in a mission-driven organization
- 5+ years of experience in technology presales, solution engineering, or sales engineering
- 2+ years of people management experience with at least 8 direct reports
- Proven ability to recruit, coach, and retain top technical talent
- Strong track record of onboarding and performance management
- Excellent communication and presentation skills with both technical and non-technical audiences
- Comfortable navigating a fast-paced, data-driven environment with shifting priorities
- Naturally consultative — you enjoy solving problems and delivering customer-focused solutions
- Strong collaboration skills with experience partnering cross-functionally across departments
- Willingness to travel up to 25% to support customers and team members in the field
What the job involves
- We’re seeking a Manager of Solution Deployment Engineering to lead a high-performing presales team focused on solution engineering and technical enablement
- You’ll play a critical role in shaping our go-to-market strategy, driving team performance, and scaling our ability to deliver technical solutions that support our mission
- Lead and manage a team of Solution Deployment Engineers supporting key customer engagements across the U.S
- Drive daily operations, team enablement, and resource allocation to ensure high performance and scalability
- Partner with Sales and Product leadership to align go-to-market strategy and roadmap planning
- Contribute to team strategy to achieve monthly, quarterly, and annual revenue targets
- Oversee onboarding, training, coaching, and performance management of all direct reports
- Maintain deep technical knowledge of Flock Safety products and develop expertise across the competitive landscape
- Attend customer meetings, trade shows, and field visits to support complex opportunities and solution design
- Act as a key liaison between Sales Engineering and internal cross-functional teams (Product, Marketing, Customer Success)
- Track and report key performance indicators, identify areas for process improvement, and drive operational efficiency
- The First 30 Days
- Onboarding & Setup:
- Complete company onboarding and join initial team meetings to get acquainted with the company’s culture and structure
- Meet Key People:
- Meet with managers and team leads to understand team roles and responsibilities
- Learn Tools & Processes:
- Get hands-on training with essential tools and learn about internal processes, documentation, and project management methodologies
- Understand Team Functions:
- Shadow team members to learn their day-to-day work, workflows, and how they collaborate
- Product & Integration Knowledge:
- Begin learning Flock’s product suite, integration processes, and technical protocols. Attend customer calls to observe real-world scenarios
- Shadow team members and receive training on integration testing, configuration, and validation
- The First 60 Days
- Establish credibility as a hands-on leader, implement early process improvements, and lay the groundwork for scaling
- Facilitate a team strategy session to align on mission, objectives, and near-term deliverables
- Collaborate with Sales and Product leaders to understand GTM priorities, roadmap dependencies, and high-value upcoming deals
- Implement/standardize team-level operating cadence (e.g., standups, deal reviews, technical enablement, feedback loops)
- Identify and address any immediate resource capacity/coverage gaps
- Prioritize quick wins: update training/onboarding flows, technical documentation, or team playbooks as needed
- Begin engaging directly with customers on key opportunities to model technical excellence
- Start identifying talent development and coaching opportunities within the team
- 90 Days & Beyond
- Demonstrate impact through improved operational rigor, stronger team performance, and deeper cross-functional alignment
- Launch initial process improvements or new tools/workflows (e.g., deal assignment, technical review cadences, template updates)
- Formalize performance management practices (goals, feedback, KPIs)
- Support team participation in customer meetings, trade shows, and field visits; start rotating presence to demonstrate visibility/support
- Track and report on critical team KPIs, linking engineering efforts to business outcomes
- Deepen partnership with Product, Customer Success, and Sales to gather feedback, escalate issues, and influence roadmap where needed
- Identify longer-term strategic talent needs (e.g., succession planning, hiring, cross-functional projects)
- Establish a continuous improvement culture with regular retrospectives and action items
Application process
- We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
- Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field
- The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
- The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more
- The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2025
$275m
LATE VC
Mar 2024
$200m
SERIES G
Total funding: $857.7m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company HQ
Home Park, Atlanta, GA
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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