SaaS Account Manager, Tyk
Open-source API gateway & management platform
Open for applications
Open-source API gateway & management platform
101-200 employees
Open for applications
101-200 employees
Company mission
To connect every system in the world.
Role
Who you are
- Experience owning customer relationships in a B2B SaaS or enterprise technology environment
- A track record of managing commercial customer relationships, including renewals and account growth
- Experience working with technical products or engineering-led organisations
- Ability to build relationships across both technical and business stakeholders
- Confidence leading commercial conversations and navigating complex customer environments
- Strong organisation, communication, and follow-through
- Experience collaborating with cross-functional teams to deliver successful customer outcomes
- You enjoy working with technically sophisticated products and customers
- You build trusted relationships across complex organisations
- You’re comfortable owning commercial outcomes and guiding long-term partnerships
- You’re proactive, organised, and able to navigate ambiguity
- You enjoy connecting people and expertise to solve meaningful problems for customers
What the job involves
- As an Account Manager at Tyk, you own and develop long-term relationships with our customers
- Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. Increasingly, those APIs are also becoming the connective layer for AI-powered systems and intelligent applications, and our customers rely on Tyk to manage that complexity at scale
- In this role, you are the commercial owner of a portfolio of accounts, responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time
- Our customers often operate in complex technical environments with multiple stakeholders across engineering, platform, and leadership teams. Success in this role comes from understanding those environments, building trusted relationships, and connecting customers with the right expertise within Tyk to help them move forward
- You’ll work closely with colleagues across sales, product, and technical teams, ensuring customers have the support and clarity they need while maintaining ownership of the overall commercial relationship
Our take
Tyk offers an API management platform that enables companies to securely share data with third parties, facilitating the sale of services through non-direct channels. This solution helps businesses harness the power of their APIs on a large scale while ensuring data security and accessibility.
The platform acts as both a management and security layer between APIs, simplifying the process for organisations to manage access. By providing a robust security framework, Tyk ensures that only authorised users can interact with an organisation's APIs, thereby protecting sensitive data.
With millions of transactions processed daily for thousands of organisations, including notable clients like AXA, Cisco, Trip Advisor, Starbucks, Domino's, Sephora, and the UK Ministry of Justice, Tyk has established itself as a trusted leader in API management.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Sep 2021
$35m
SERIES B
Apr 2019
$5.5m
SERIES A
Total funding: $40.5m
Company benefits
- Unlimited paid holidays
- Fully remote
- Flexible hours
- Generous parental leave
- Employee share scheme
- Volunteering days
- Sabbatical
- Employee wellbeing
Company HQ
Shoreditch, London
Leadership
Martin Buhr
(Founder & CEO)Previously the Head of Technology and Product Development at Lucky Voice for 3 years and a Technical Architect at LBi for 1 year.
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