Head of Talent Acquisition, Papernest
Permanent
Offers BSPCE
3+ days a week in office
Subscription and utility bill management platform
Posted today
Subscription and utility bill management platform
501-1000 employees
Posted today
Offers BSPCE
3+ days a week in office
501-1000 employees
Company mission
Papernest's mission is to make contract and utility management simple for everyone.
Role
Who you are
- Experience: You have 8-10+ years of progressive experience in Talent Acquisition, with at least 3-5 years in a leadership role, ideally within a fast-paced, high-growth tech scale-up or international environment. Experience across multiple business sectors (e.g., corporate, tech/product, sales, operations) is a plus
- Data-Driven: Strong analytical mindset with a proven track record of using metrics to drive recruitment strategy
- Sourcing Expert: Proficient in outbound sourcing strategies and leveraging recruitment technologies/automation
- Brand Builder: Demonstrated success in enhancing employer branding and crafting exceptional candidate experiences
- Process Optimizer: Solid understanding of best practices in candidate evaluation and selection, with an eye for efficiency and objectivity
- Exceptional Leader & Coach: Outstanding leadership and coaching skills, with proven experience training managers in recruitment
- Strategic & Ingenious: A strategic thinker with strong problem-solving abilities and a knack for innovative talent solutions
- Communicator & Influencer: Excellent communication and stakeholder management skills, influencing at all organizational levels
- Adaptable: Thrives in dynamic, evolving environments and comfortable with change
- Languages: Fluent in French and English is essential. Spanish is a strong plus
What the job involves
- As Head of Talent Acquisition, you'll be a strategic partner to our CHRO, defining and executing a world-class talent acquisition strategy
- You will attract, engage, and retain top talent across all our business units (Corporate, Sales, Operations), leading a team of 15+ dedicated TA professionals
- Your focus will be on fostering a data-driven approach, continuously enhancing our employer brand, and optimizing the candidate experience
- Drive performance through data: define and track key recruitment metrics (e.g., time-to-fill, cost-per-hire, offer acceptance rates). Develop a robust data strategy to monitor team performance, refine our "Hire formula," and provide actionable insights to stakeholders
- Ensure Quality of Hire: Design a framework to measure new hire quality (cultural fit, ramp-up, engagement, performance) and optimize hiring manager effectiveness
- Optimize Sourcing & Outbound Strategy: Strategically analyze and leverage diverse candidate sources (referrals, internal mobility, inbound). Develop and execute sophisticated, data-driven outbound strategies, including impactful email campaigns, A/B testing, and automation to re-engage candidates. Innovate by "hunting" for talent through unconventional channels
- Proactive Stakeholder Communication: Ensure transparent, data-backed communication of TA KPIs and strategic priorities, aligning recruitment with business objectives
- Enhance Online Reputation: Own Papernest's online reputation on platforms like Indeed and Glassdoor, launching initiatives to encourage positive employee reviews
- Craft Compelling Content: Collaborate with leaders to create content (articles, podcasts, events) showcasing our culture and attracting talent to strategic projects
- Champion Diversity & Inclusion: Implement robust tracking for diversity commitments, ensuring equitable evaluation of all profiles
- Reinforce Culture Alignment: Ensure transparent communication about Papernest's culture throughout the recruitment process, reinforcing strong culture fit
- Refine Assessment Processes: Finalize systematic post-recruitment evaluations. Implement objective assessment methods (e.g., double/triple-blind evaluations) to enhance fairness and understand retention. Strengthen reference checks
- Empower Hiring Managers: Design and deliver advanced, practical training sessions for hiring managers, covering effective interviewing, objective assessment, offer management, and candidate engagement
- Build a Knowledge Hub: Develop a dynamic knowledge base for recruitment best practices and continuous improvement
- Cultivate School Partnerships: Nurture long-term relationships with universities to build robust early career talent pipelines and enhance our employer branding for schools
- Anticipate Future Needs: Proactively identify and anticipate future job openings through close collaboration with leadership and HRBPs, preparing recruitment strategies and pipelines in advance to ensure a steady flow of qualified candidates
Application process
- We usually respond within a day
- Interview with Olivier, CHRO your future manager
- Business Case
- Interview with Benoit, co-founder and Managing director
Our take
Papernest helps customers manage their utility bills and subscriptions via its online platform. It predominantly focuses on streamlining the administration involved in moving house, like changing or cancelling water bills and gym registrations, with an additional service that works like a more conventional price comparison site for utilities like internet and gas. It is providing a much-needed service in what's proven to be an interestingly narrow and non-competitive niche.
The company so far has been partnering with real estate agency referrals to bring new customers on board. So the boom in people changing homes over the last few years is likely to have played strongly in Papernest’s favour. It has leveraged a strategic partnership with open banking firm Tink, using the company’s broader European coverage to springboard into more geographies.
Papernest seems something of a rare find: a solution that neatly resolves a large and material problem, that’s proven hugely popular, and yet that hasn’t inspired a flurry of would-be competitors. With the housing market still relatively hot, and mid-term moves inspired by the growing digital-nomad lifestyle still on the rise, Papernest seem to be in a rosy position. If it gets too rosy though, it may have to watch its back.
Steph
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Funding (1 round)
Oct 2017
$11.8m
SERIES A
Total funding: $11.8m
Company benefits
- Incredible offices in Barcelona, in the heart of 22@ (1500 m2 of furnished terraces, showers, spaces dedicated to catering and rest, Zen garden, games area, etc.) 5 minutes from Poblenou beach! 🏖️
- Remote working possible 1 day per week (including Monday and Friday)
- Unlimited free coffee and tea!
- Self-service snacks and other delicacies
- Choose between Mac and PC, we take care of the rest 💻
- Paperparty every month to decompress 🎉
- Breakfast offered every Thursday 😋💪
- Great professional challenges
- Brilliant colleagues among whom to grow
- Ambitious development prospects / internal mobility
- Career support programs
- An great international atmosphere
- Regular team training
- Regular events and team building
Company HQ
Pont-de-Flandre, Paris, France
Leadership
Previously an Associate at McKinsey & Company, alongside teaching case-cracking analysis at HEC Paris.
Benoît Fabre
(Managing Director)Previously co-founded Visit1Museum, before moving on to consult with Advancy.
Salary benchmarks
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