Employee Relations Specialist, Pair Team
$80-95k
+ Equity compensation package
Platform automating clinical operations
Job no longer available
Platform automating clinical operations
201-500 employees
Job no longer available
$80-95k
+ Equity compensation package
201-500 employees
Company mission
To simplify healthcare for everyone.
Role
Who you are
- 3-5 years of HR experience, including significant hands-on experience in employee relations, workplace investigations, and formal performance processes (Required)
- Strong experience managing formal disciplinary actions, performance improvement plans, and employee documentation with a high degree of consistency and sound judgment
- Deep working knowledge of ADA, PWFA, FMLA, leave-related processes, and the interactive process
- Strong understanding of employment law, compliance risk, and best practices related to investigations, accommodations, discipline, and documentation
- Solid HR generalist foundation with comfort navigating employee relations, compliance, leave, attendance, and policy interpretation
- Experience operating in a startup, high-growth, or fast-changing environment where processes may still be evolving
- Ability to move quickly, execute with precision, and stay composed through shifting priorities and sensitive issues
- Strong written communication and documentation skills, with the ability to produce clear, defensible, and well-organized case files and employee-facing documents
- Ability to partner effectively with PBPs and leaders while maintaining role clarity, neutrality, and procedural consistency
- Strong judgment around when to escalate, when to advise, and how to balance employee experience with business risk
- Experience using case trackers, dashboards, or other systems to manage ER volume and timelines
- Familiarity with California employment practices and multi-state compliance is a plus
- Exposure to workers’ compensation administration is a plus
What the job involves
- Pair Team is looking for an Employee Relations Specialist to own the company’s formal employee relations processes and help ensure a fair, consistent, and legally compliant employee experience as we scale
- This role will serve as the specialized partner for high-risk and procedurally complex people matters, including workplace investigations, disciplinary actions, performance improvement plans, accommodations, and attendance intervention for non-exempt employees
- The Employee Relations Specialist will work closely with People Business Partners, who remain the primary strategic partner and day-to-day point of contact for managers
- In contrast, the Employee Relations Specialist will step in as the subject matter expert and process owner when issues escalate into formal ER work
- This role is ideal for someone who thrives in fast-moving environments, can operate calmly through ambiguity and sensitive situations, and brings both strong generalist instincts and deep experience with formal employee relations processes
- This is a fully remote position reporting to the Manager, People Business Partners
- Own formal employee relations matters from intake through resolution, including documentation, risk assessment, process execution, and case closure
- Lead and execute workplace investigations related to harassment, discrimination, retaliation, misconduct, and other significant policy concerns
- Draft, issue, and track formal disciplinary actions, including written warnings, final warnings, suspensions, and termination documentation
- Manage the formal performance improvement plan process from creation through completion, ensuring consistency in documentation, timelines, and follow-up
- Lead the interactive process for employee accommodation requests, including matters related to ADA, PWFA, medical restrictions, and related leave considerations
- Support leave-related and broader compliance-sensitive employee matters, including FMLA, non-FMLA leave, and workers’ compensation touchpoints as applicable
- Manage tracking, reporting, and intervention processes for attendance issues involving non-exempt employees
- Partner with PBPs, who serve as the primary manager-facing point of contact, to receive escalated ER matters and determine the appropriate next steps
- Provide PBPs with compliant, finalized documentation and procedural guidance for formal employee conversations, including performance, discipline, and separation-related meetings
- Attend manager or employee meetings when needed to provide guidance on compliance, process, or high-risk employee relations matters
- Maintain complete, organized, and audit-ready records across investigations, disciplinary actions, accommodations, attendance matters, and other ER cases
- Build and maintain trackers and dashboards to monitor case volume, timeliness, trends, and key employee relations metrics
- Report on metrics such as investigation SLA, performance process completion, and case throughput to improve visibility and accountability across the People team
- Identify recurring themes, policy gaps, or manager capability issues and share proactive recommendations with PBPs and People leadership
- Help strengthen scalable ER processes, templates, and documentation standards as the organization grows
Our take
Pair Team is a healthcare technology company automating clinical operations through its providing an end-to-end encryption platform. The platform is designed to help healthcare providers and organisations streamline their workflows while increasing efficiency and reducing errors.
Built on top of secure, encrypted messaging technology, Pair Team's platform enables healthcare providers to share patient data, medical records, and other sensitive information safely and securely. Another benefit of the platform is its ability to integrate with existing healthcare systems and technologies, enabling healthcare providers to seamlessly incorporate the platform into their existing workflows without the need for significant changes to their infrastructure.
The company's innovative approach to healthcare technology has attracted the backing of more than 60 healthcare leaders and has witnessed growing success among healthcare providers. Going forward, Pair Team is focused on accelerating its expansion across California and scaling its current team.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$9m
SERIES A
Dec 2021
$7.3m
EARLY VC
Total funding: $19.2m
Company benefits
- Fully remote team
- 401k
- Health Insurance
- Unlimited PTO
Company HQ
SoMa, San Francisco, CA
Leadership
Neil Batlivala
(Co-Founder & CEO)Previously founded the consulting company, Noxon. Also worked as an Advisor at Spect, and as a Software Engineer at Forward.
Share this job
View 6 more jobs at Pair Team