Implementation Manager, Remark
Lifestyle
$55-135k
3 days a week in office
eCommerce customer experience platform
Be an early applicant
eCommerce customer experience platform
21-100 employees
Be an early applicant
$55-135k
3 days a week in office
21-100 employees
Company mission
To make it easier for people to enter new hobbies, pursue new interests, and explore this wild world we live in.
Jump to section
Company mission
To make it easier for people to enter new hobbies, pursue new interests, and explore this wild world we live in.
Our take
With user reviews commonplace within eCommerce, it can be easy for consumers to get bogged down in contradictory or misleading advice when purchasing. Remark helps online shoppers make more informed decisions by pairing them with product experts - artists, musicians, athletes, makeup artists - empowering them to find the perfect buy for their needs.
Remark’s live chat platform not only allows users to query the product experts but also trains AI models on these experts. These chatbots can answer questions in the same style and with the same information as the product experts, thus ensuring somebody is always on hand to answer questions. Human experts are incentivised by earning a cut of each sale made through Remark.
The company mostly serves brands who integrate the platform into their online customer experiences. This is shaping up to be a lucrative market, as more brands shift their flagship stores to online rather than brick-and-mortar establishments. With at least 45 brands already using its platform, Remark is off to a good start, and an influx of Seed funding will support further product development.
Kirsty
Company Specialist at Welcome to the Jungle
Funding (1 round)
May 2024
$10.3m
SEED
Total funding: $10.3m
Leadership
Theo Satloff
(CEO)Also the Co-Founder of Outdoorly. Previously Software Engineer at Amazon and was a Teaching Assistant at Colby College.
Ian Patterson
(Sales Director)Also Director of Partnerships at Outdoorly. Previously Commercial Photographer for The Nature Conservancy and Staff Photographer at College Outside.
Carl Majgaard
(Engineering)Also Co-Founder at Outdoorly. Previously Advisor for Technology at Colby College and Software Engineer at 40GRID and Salesforce.
Jobs (9)
Software Engineering
Design