Manager of Strategic Growth Initiatives, OpenTable
$103-150k
Salary dependent on location. Plus annual cash bonus and stock
Online restaurant reservation service
Job no longer available
Online restaurant reservation service
1001+ employees
Job no longer available
$103-150k
Salary dependent on location. Plus annual cash bonus and stock
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- Experienced Professional: Boasting 5+ years in roles related to Sales Management, consulting strategy, technology, strategic partnerships, or business development
- Problem Solver: Passion for translating sophisticated challenges into actionable, real-world solutions
- Strategic yet meticulous: Can see the bigger picture and also appreciate the importance of details
- A Natural Leader: History of guiding projects, meeting objectives, and garnering consensus
- Determined: Proactive and remains committed to achieving goals within tight deadlines
- Ambitious & Persistent: Displays resilience and looks to solutions
- Data-Driven Decision Maker: Use analytical tooling (Google Sheets, MS Excel, basic SQL) as a cornerstone to decision-making and communications
- Quick Learner: Understand and master intricate concepts swiftly and autonomously
- Entrepreneurial: You have the tenacity to get hands-on and go above and beyond to ensure success
- Tech Enthusiast: Eager to dive into modern technology and platforms, including ethical use of tools like ChatGPT, Bard, JasperAI, MidJourney, and others
What the job involves
- We're seeking a Manager to champion OpenTable’s growth initiatives! 60-70% of the role will be focused on upgrading and modernizing our sales team's workflow, infrastructure, and processes to support a premier sales organization
- The remaining workload will be acting as a vital liaison between the RSS sales organization, C-Suite, and Business Development
- Ou will be responsible for existing programs and craft strategies for new endeavors, frequently navigating without a predetermined roadmap
- The ideal candidate will combine a strategic approach with outstanding project management abilities, thriving autonomously
- With an entrepreneurial and growth-centric ethos, you should decipher ambiguous scenarios, and harness analytics and innovative insights to take on intricate challenges while balancing short and long-term objectives
- Innovate & Optimize: Without a set blueprint, you will test, refine, and adapt as needed, ensuring a path toward market fit
- Lead, Collaborate & Negotiate: Partner with C-level decision-makers as well as Product, Marketing, Finance, and other departments ensuring alignment and support
- Champion the Customer: Connect with customers, build unmatched experiences for both restaurants and diners, and share feedback from these interactions to influence decision-making
- Drive Comprehensive Initiatives: Lead the entire lifecycle of strategic projects, including crafting and implementing detailed plans, and ensuring successful onboarding
- Discover Opportunities and Validate Insights: Recognize patterns within data sets, test hypotheses, and performance measurement against established standards and benchmarks, as well as capitalize on emergent trends and insights
- Pricing & Launch: Set clear guidelines for pricing, contracting, and entitlements, and build a robust playbook for rolling out our digital ordering products
- Transition & Handoff: Ensure that once an initiative reaches maturity, it's efficiently transitioned to the relevant long-term team
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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