Staff Product Manager, Block
SaaS Platform
$180-270k
Plus Employee Stock Purchase Program
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$180-270k
Plus Employee Stock Purchase Program
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 5+ years of product management experience, 8+ years of professional experience
- Experience in building platform products - including working on API-based products; experience in payments, billing, and subscription management is a plus
- Demonstrated success launching and scaling products with thoughtful user and developer experiences
- Strong customer empathy and experience shaping product direction and execution based on customer needs
- Comfort working with data to understand performance and drive strategic decisions
- Experience driving alignment and outcomes in a complex organization
- Passion for our purpose of economic empowerment and helping sellers succeed
What the job involves
- As the Staff Product Manager — SaaS Platform, you will be responsible for understanding Square business and seller needs, and developing strategy and roadmap to meet them
- You will report to the Product Lead for the Subscriptions team as you partner with Engineering, Design, Marketing, Analytics, as well as other product and platform teams across Square to create simple and remarkable subscription experiences for our sellers
- Work with senior leadership to help define strategy and inform prioritization
- Use feedback from sellers, developers, and product and GTM teams to build a scalable and reliable platform
- Guide the creation of reusable platform solutions that are delightful, scalable, and remarkable
- Manage the entire product development lifecycle from ideation, to planning, and execution
- Collaborate with engineers, product marketers, analysts, designers, and writers to build remarkable product experiences for developers, sellers, and buyers
- Define, build, and track key performance metrics to measure success and identify new opportunities to iterate
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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