Implementation Specialist, Kalepa
$105-140k
+ Equity
More information about location
AI-driven commercial insurance provider
Job no longer available
AI-driven commercial insurance provider
21-100 employees
Job no longer available
$105-140k
+ Equity
More information about location
21-100 employees
Company mission
To help commercial and specialty insurers bind with confidence.
Role
Who you are
- 2-3 years of experience supporting or deploying highly configurable software platforms
- Technical proficiency: comfortable with complex enterprise technology platforms, and proficient in SQL / Excel data analysis, validation, and transformation
- Candidates must have superior organizational and time-management skills
- Process-oriented with an eye toward continuous improvement
- The ideal candidate must be independent, adaptable and can thrive in a fast-paced environment
- [Bonus] Previous experience in insurance or financial technology software implementations
What the job involves
- Implementation Specialists are responsible for accurate and on-time deployment of Kalepa’s platform for new clients, ensuring that we are efficiently and effectively onboarding our clients
- They support the Client Success team to ensure we are hitting project deadlines in an accurate and professional manner
- Our ideal candidate has a history of providing a superior client experience directly in Insurance Tech or in software deployments of a related domain
- He / she is expected to display a strong sense of self-reliance as well as the ability to collaborate with other Kalepa resources within our Client Success and Product Organization
- He / she also must develop a strong understanding of Kalepa’s platform, and possess the technical skills to take a hands-on approach to configuration and deployment
- Leverage deep expertise in Kalepa's platform, insurance, and our clients' businesses to efficiently configure and deploy Kalepa's AI platform
- Drive initial client setup and configuration, delivering high-value outcomes aligned with client expectations and transitioning seamlessly to a best-practice operating model
- Collaborate with Client Success and Product teams to keep projects on track and on time
- Triage, investigate, and clearly communicate client-reported issues and feedback
- Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease
- Continuously improve delivery efficiency through scalable processes, and improved documentation and methodologies
- Think critically about how to evolve our internal tools and external-facing workflows as our client base grows
- Improve delivery efficiency through the development of scalable processes, pre-configured templates, and improved methodologies
- Own client-facing implementation documentation, including guides, specs, and training materials
Our take
Insurance products that are underwritten at the Efficient Frontier are essential for businesses to mitigate financial risk, but one-size-fits-all approaches to insurance results in many coverage plans being unfairly priced. The reason for this is that whilst businesses each present their own unique set of hazards, identifying them for each company is an incredibly lengthy process for human underwriters.
Kalepa leverages human-interrupted artificial intelligence to identify the true hazards of a business through a data-driven approach and provide insurance that is priced accordingly. The company claims that it reduces the time that insurance providers take to provide quotes by over 40% and helps businesses save over $15M in losses, whilst also improving coverage uptake for insurance providers.
Whilst the commercial insurance sector is certainly oversaturated, Kalepa stands out by providing its AI-driven underwriting platform to insurance providers, helping them compete through faster quotes and lower prices. In addition to its underwriting platform, the company also provides its solutions in the form of embeddable APIs, and recently formed a new MGA that will underwrite excess casualty risks using Everspan paper.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company HQ
Flatiron District, New York, NY
Leadership
Paul Monasterio
(Co-Founder & CEO)Prior to co-founding Kalepa in 2018, Paul worked in Strategy and Measurement at Facebook and served as the VP at Applied Predictive Technologies.
Daniel Hillman
(Co-Founder & COO)Previously a VP of Sales at Mastercard and Applied PRedictive Technologies.
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