Quality Assurance Director, League
CA$145-170k
The Canada-specific compensation range below for this full-time position is exclusive of bonus and equity
Consumer experience platform for healthcare
Be an early applicant
Consumer experience platform for healthcare
201-500 employees
Be an early applicant
CA$145-170k
The Canada-specific compensation range below for this full-time position is exclusive of bonus and equity
201-500 employees
Company mission
To power next-generation healthcare experiences with a platform built to enable CX transformation.
Role
Who you are
- 10+ years of progressive software engineering and testing experience
- 5+ years of direct people management experience in a hybrid environment
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Expert-level knowledge of test methodologies and automation systems
- Deep technical acumen to work with engineering peers on improvement
- Exceptional leadership, communication, and interpersonal skills
- Drive for continuous improvement in process and tools, leveraging AI
- Strategic mindset, with ability to see the big picture while managing the details
What the job involves
- As Director, Delivery Quality, you are responsible for delivering high-quality solutions to our customers. This is a critical leadership role responsible for defining and executing a comprehensive quality strategy that ensures our software meets the highest standards expected by our customers
- You will be responsible for building, mentoring, and managing a high-performing QA team. In consultation with engineering managers and test leads, you manage staffing to ensure appropriate coverage on highest priorities. You will take a data-driven approach to leading continuous improvement of testing processes and tools through our full engineering lifecycle
- Develop, own, and execute the end-to-end quality assurance strategy at League and oversee all aspects of testing for solution delivery to customers
- Work directly with key customers on test strategy, test planning, and quality improvement efforts
- Coach and manage a team of QA analysis and test engineers to achieve consistently high performance on solution delivery
- Manage staffing including staff augmentation vendors to balance cost and quality outcomes
- Partner with engineering peers to communicate and escalate progress on test coverage and defect resolution to ensure project success
- Own and develop end-to-end testing systems and processes, leveraging AI, to increase both solution quality and delivery efficiency
- Define and track key quality metrics, and facilitate project retrospectives and root cause analysis to drive continuous improvement throughout the engineering lifecycle
- Lead or influence internal initiatives to improve planning, engineering and testing practices throughout the engineering lifecycle
- Leverage AI to streamline testing activities to increase team productivity
- Compliance with Information Security Policies
- Responsibility and accountability for executing League's policies and procedures
- Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
Our take
Health benefits are a top requirement for anyone seeking a new job in the US today, but classic one-size-fits-all plans are no longer regarded fit for service. League's platform - for payers, providers, consumer health businesses, and employees - connects all benefits in one HIPAA-compliant place, to enable all bodies involved with health benefits to provide better customer healthcare experiences.
League is already one of the bigger players in the employee wellness space, having capitalized on the recently accepted correlation between employee health and productivity to secure huge clients like Uber, Shopify and Unilever. The company has seen significant investment which will support the scaling of its platform-as-a-service offering, to position it as the leading digital infrastructure for an integrated health ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$95m
SERIES C
Jul 2018
$47.1m
SERIES B
Total funding: $171.1m
Company benefits
- Flexible medical and dental plans
- 401(k) and RRSP matching programs
- Health, lifestyle, learning and family spending accounts
- Employee stock option program (ESOP)
- Generous leaves (including parental and sabbatical)
- Flexible time off
Company HQ
Entertainment District, Toronto, ON
Leadership
Michael Serbinis
(CEO & Founder)Founder of DocSpace and Kobo. Experience as CEO for Three Angels Capital and Board Director for Vector Insitute, among other prominent business leadership roles.
Salary benchmarks
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