Senior Product Manager, Kraken.tech
$145-185k
+ Equity Options
More information about location
Office located in Manhattan, NY
End-to-end, AI powered operating system for utilities
Posted today
End-to-end, AI powered operating system for utilities
1001+ employees
Posted today
$145-185k
+ Equity Options
More information about location
Office located in Manhattan, NY
1001+ employees
Company mission
To make a big green dent in the universe by helping utilities transform their operations to improve the lives of 1 billion people by accelerating the energy transition.
Role
Who you are
- 4+ years of product management experience in enterprise software with experience in the utility industry
- You’re a systems thinker who can connect customer experience, data, and operational workflows into coherent, scalable products
- Proven experience leading cross-functional teams, including engineering, UX and data science
- You’re adaptable and thrive in a dynamic environment, whether working on a high-level product strategy or rolling up your sleeves to execute
- Strong analytical skills, with the ability to define and track key success metrics
- Excellent communication and stakeholder management, balancing technical and business needs
- Comfort engaging with clients during sales, discovery, and delivery,
- Passion for customer experience, with a strong focus on usability, efficiency, and empathy
- Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements
What the job involves
- We’re looking to expand our impact by supporting utilities with distribution grid responsibilities as well as customer facing billing responsibilities
- We do it by hiring clever, curious, and self-driven people, enabling them with modern tools and infrastructure and giving them lots of autonomy
- We’re looking for a Senior Product Manager to define how Kraken supports Vertically Integrated Utilities, both in North America and across the globe
- You’ll deeply understand our utility partners' needs, and use those insights to shape a suite of products and experiences that improve the customer experience for our clients
- You’ll collaborate across sales, delivery, product and engineering teams to deliver client outcomes and business value, making Kraken the platform of choice for Vertically Integrated Utilities
- Define and own the vision, strategy, and roadmap for assigned products within the Vertically Integrated product group
- Partner with utilities, client delivery, and internal product teams to identify key needs and prioritize impactful solutions
- Translate insights from real-world utilities into clear product outcomes and measurable success metrics
- Develop, prioritize, and execute your product roadmap, ensuring we deliver required outcomes, within the timelines agreed to, while also building a flexible experience within our core application
- Work closely with engineering to build, test, and refine products
- Drive a best-in-class user experience
Our take
Kraken is an AI-powered platform for utilities, helping energy, water, and telecom companies automate their operations and improve customer service. Its an end-to-end solution making it easier for utilities to improve and cut costs while also enhancing their service quality.
Its success speaks for itself too, with clients like EDF, Tokyo Gas, and Octopus Energy. With over 60M customer accounts managed across 30 countries, Kraken is making waves by reducing operational costs by 40%, proving its ability to deliver results.
Most recently, the company acquired Jedlix, a leader in smart EV charging. This deal expands Kraken's ability to offer smarter, greener charging solutions and is a sure way for the company to see even more success as it continues to scale globally.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
17 people
Nina Möger, Transformation Director
Insights
Company
Funding (1 round)
Dec 2025
$1bn
EARLY VC
Total funding: $1bn
Company benefits
- Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
- Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
- Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
- Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks. Weekly on a Friday we all get together (including virtually) for company updates and drinks
- For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
- Team events and activities: Participate in team events and cohesion activities to build stronger connections
Company values
- Freedom & Responsibility
- Get Sh*t Done
- Customer Obsessed
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Amir Orad
(CEO)Amir joined Kraken in 2024 as CEO. Prior to this, they were the CEO and Chairman at Sisense for over 8 years. They also worked at NICE Actimize for over 7 years, serving as the CEO for 4.
James Eddison
(Co-Founder & CTO)Experienced CTO having previously served at Tangent Comminutions, Tangent Labs, and Clairpoint.
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