Senior Program Manager, Mercury

• A systems thinker who doesn’t just fix problems in the moment, but designs solutions that scale…
• A project manager who thrives on clarity, timelines, and accountability…
• Someone energized by both strategic design and hands-on execution…
• An AI-fluent builder who loves experimenting with tools and automations to increase efficiency and impact…
• 4-7 years of experience in operations, program/project management, or related roles in marketing, creative, or startup environments
• A proven track record of both running projects directly and building systems that improved team effectiveness
• Hands-on experience implementing automation tools to improve workflows
• Experience owning budgets, vendors, and operational details
• Proficiency with project management tools (Asana, Notion, etc)
• Clear, structured communication skills and the ability to influence cross-functional partners
• Experience balancing speed and structure in a fast-moving environment

Desirable

• We’re looking for a Senior Program Manager to help us do just that
• This role has two core pillars: program management (designing systems, processes, and automations that scale) and project management (driving campaigns and initiatives to completion)
• You’ll help create the workflows, tools, and operating rhythms that make the marketing team more effective, and you’ll also manage our most important projects directly — ensuring they’re delivered on time, on budget, and to a high standard
• You’ll also bring an ability to spot automation opportunities in how the team works
• We’re experimenting with custom GPTs and workflow automations; you’ll help take that further — finding practical ways to save time, reduce busywork, and improve outcomes
• This is a high-leverage, cross-functional role for someone who loves both operational problem-solving and hands-on execution
• You’ll collaborate with leaders across the team on priorities, while working day-to-day with the designers, copywriters, product marketers, and more who bring our work to life
• Design and improve systems that help the team prioritize and execute the highest-impact work
• Own project management for campaigns and initiatives: scope projects, set timelines, align stakeholders, track progress, and keep work moving - working closely with designers, copywriters, product marketers, and other teammates
• Spot and implement automation opportunities - building custom GPTs, improving workflows in our core tools, and testing new tools you think could benefit the team
• Manage budgets, vendors, and other recurring operational tasks - ensuring spend is tracked, resources are allocated effectively, and processes run smoothly