People & Operations Manager, GEEIQ
£50-60k
4-5 days a week in office
The platform, insights and experts behind the biggest brands in gaming and virtual worlds.
Open for applications
The platform, insights and experts behind the biggest brands in gaming and virtual worlds.
21-100 employees
Open for applications
£50-60k
4-5 days a week in office
21-100 employees
Company mission
GEEIQ's mission is to become the single source of truth and decision making point for brands navigating and engaging the virtual worlds economy and wider metaverse.
Role
Who you are
- This position requires an individual with exceptional organisational skills, and a strategic mindset to help shape our people function
- Experience - 5 years + of proven experience as a HRBP/People Manager or similar role
- Education - Bachelor's degree in Human Resources, Business Administration, or a related field (HR certification preferred)
- Industry - Previous experience in marketing technology products, a startup or a SaaS company would be a huge benefit
- Passion - Individuals who are passionate about the virtual world and have a genuine interest in working for a high-growth company in an exciting industry
- Curiosity - You understand new trends in technology. We want our team to be enthusiastic about the industry we work in and the people we work with
- Technology - familiarity with the systems named above (or similar systems) will be highly valued
What the job involves
- The People & Operations Manager will play a crucial role in building a strong culture and operational foundation for our organisation with the opportunity to shape and lead people processes from the ground up
- The successful candidate will work closely with leadership and department heads to ensure that people processes are aligned with our culture, business goals, and values
- Reporting directly to the COO you will have the opportunity to develop your career further and scale with the company
- People Processes Development:
- Enhance, develop, document, and implement our HR processes and policies
- Ensure compliance with UK Employment Laws and regulations
- Continuously evaluate, improve, and automate people processes to enhance efficiency and effectiveness, while supporting our culture
- Provide guidance and support on employee relations matters, lead conflict resolution, and define disciplinary actions
- Documentation and Compliance:
- Create and maintain engaging and accurate documentation, including employee handbooks, contracts, and templates
- In partnership with our Technology function, monitor and ensure compliance with GDPR and other relevant data protection regulations
- Conduct regular audits to guarantee HR files and records are accurate and up-to-date
- Manage BambooHR (our HRIS) and track key people metrics to measure the effectiveness of initiatives and identify areas for improvement
- Look for ways to further integrate and automate our HRIS with our other systems
- Recruitment:
- Collaborate with department heads to identify staffing needs and talent requirements
- Develop and implement innovative recruitment strategies to attract top talent
- Support departments with sourcing, interviewing, selection and placement
- Manage Pinpoint (our ATS) and support people managers to maximise outbound candidate sourcing utilising Otta
- Handle all onboarding elements for joiners, including contract preparation, right to work checks, document management and induction preparations, ensuring all legal requirements are in place
- Learning and Development:
- Design and oversee onboarding programs to ensure a smooth integration of new employees
- Identify training and development needs and create plans to enhance employee skills
- Manage the biannual performance review process, including 360 Feedback, employee self-assessments and goal setting
- Culture:
- Foster and document a positive and inclusive work environment through effective communication and engagement initiatives
- Regularly run Employee Engagement (Satisfaction & Wellbeing surveys) and provide actionable insights from the data gathered
- With the leadership group, ensure our commitment to diversity, inclusion, and equity is put into tangible, effective action
- Remuneration and Payroll:
- Monthly payroll management and processing, with support from the finance department
- Collaborate with finance and senior leadership to support department heads in conducting salary reviews, ensuring alignment with company budgets
- Operations:
- Ensure compliance with relevant Health & Safety guidelines and laws, acting as the appointed Health and Safety Officer
- Ensure that office spaces are being effectively and efficiently used, and that our equipment is well-managed
- Assist our Technology function in ensuring our devices are logged, inventoried, and comply with our security policies
- Be the primary Social Event Planner for quarterly company socials, and oversee a social committee handling other regular social activities
Application process
- Applied
- Review
- Video Interview
- Interview
Salary benchmarks
Our take
There is an abundance of sponsorships, partnerships and campaigns emerging daily in the e-industry, but navigating this industry can be difficult. GEEIQ is an insights platform that empowers brands to navigate and engage the virtual worlds economy. It is the decision-making point for brands seeking to reach, engage and retain untapped virtual communities in this new communications vertical, offering competitor benchmarking, virtual experience reporting and partner identification.
Using competitive analysis, structured metrics and knowledge of current industry trends, GEEIQ's verifications standardise partner selection processes and drastically reduce financial risk for brands. The company provides its subscribers with professional services to help curate long-term, data-led virtual strategies that are focused on tangible KPI's over favorable PR and headlines. GEEIQ works with brands from Walmart and Porsche, to Gucci and Elton John, fast establishing itself as the sole provider of deep analytics on brand opportunities in virtual gaming environments and the wider ‘metaverse’.
GEEIQ is continuing to develop its platform to become an indispensable tool for brands activating and measuring their success in this space as it aims to be to virtual gaming and the metaverse, what Nielsen is to television and radio. In September 2023, the company closed its Series A funding round of $8.2 million, which will allow it to accelerate scale-up plans, explore international expansion and further develop its platform and professional services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Employee endorsements
Team energy
"The team at GEEIQ are engaged in the work and it shows every day around the office. Whenever someone shows off some data or a project they've been..."
Funding (1 round)
Sep 2023
$8.2m
SERIES A
Total funding: $8.2m
Company benefits
- 25 days paid annual leave + UK bank holidays
- Support to learn, develop and progress with GEEIQ
- Regular team buildings (Game nights, afterwork drinks, Christmas/Summer parties...)
- Birthday Off
Company HQ
Marylebone, London, UK
Articles
Leadership
Diversity, Equity & Inclusion at GEEIQ
- GEEIQ is a place for people who can challenge the status quo
- We are at the start of our journey, and at the core of the company's DNA, we want to instil a workplace of trust, leadership and support
- At GEEIQ we’re looking for genuinely good people that are transparent and emphatic, and kind with one other
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