Technical Solutions Architect, ThousandEyes
SamKnows, ThousandEyes
Internet and Cloud Intelligence Platform
Job no longer available
Internet and Cloud Intelligence Platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees.
Role
Who you are
- Excellent presentation, communication, and problem-solving skills
- Previous experience working with Service Providers
- Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
- Knowledge of application and network infrastructures
- Knowledge of unified communications
- Experience with application and network performance analysis solutions
- Experience with packet analysis of network and application protocols
- Experience with scripting languages (e.g., Python, Perl, Javascript)
- Proven ability and consistent track record in a Technical Sales or related profession
- A degree in Electrical Engineering, Computer Science or related field
- Fluent in English
- Driver license
- Travel required as applicable
What the job involves
- We are looking for an outstanding Technical Solutions Architect to join our team of superheroes supporting the EMEA territory
- You will have the opportunity to be the customer interface of SamKnows within region
- You will work within Service Provider team presenting SamKnows in prospective business opportunities
- Be instrumental in working with prospects during trials and highlight business value
- Educate prospects, customers and the Cisco sales team on the technology & integration and how it applies to industry trends and business initiatives
- Support the technical sales process being part of a Service Provider organization
- Supporting larger sales motions within Cisco
- Helping Sales team qualify opportunity with SamKnows
- Demonstrate solution to showcase capabilities and use-cases
- Build and maintain a technical and trusted advisor relationship with Cisco SE communities
- Support customers & partners during solution evaluation
- Define scope and define solution deployments
- Translate technical capabilities into business value & outcomes for customers
- Participate as a member of the SE community and Technical Solution Architect teams
- Participate on weekly team meetings
- Participate in quarter business review sales meetings
- Present technical topics and successful wins
- Enable the Cisco Sellers and SE communities
- Proactively share knowledge and experience with the teams
- Being a go to person when it relates to SamKnows technical questions & support in the region
- Understand competitive landscape
- Collaborate with Marketing
- Support trade shows and networking events
- Contribute to blog and social media posts
- Suggest and contribute to white-papers and case-studies
- Collaborate with Product Management and Engineering
- Provide solution feedback from first-hand use and customer interaction
- Provide solution suggestions and improvements to drive solution strategy
- Participate, drive and provide feedback on internal and external solution beta programs
- Collaborate and Coordinate with Customer Success in providing a comprehensive hand off to effectively support post-sales activities with the customers
Our take
ThousandEyes uses synthetic monitoring probes to measure network performance, allowing IT teams to collate data across network hops while algorithms flag potential sources of disruption like DNS and VoIP exploits, BGP vulnerabilities, and outages.
According to ThousandEyes, what sets it apart from the competition is its ability to monitor operations over third-party datacenters with pre-provisioned infrastructure-as-a-service vantage points.
They're seeing a lot of traction with large companies in the US, with customers like Box, PayPal and Slack. Companies like their products because they deliver mission-critical visibility into every network these companies rely on.
That reputation caused the company to become an acquisition for Cisco in 2020. Now the startup is part of the IT giant, it has benefitted from a multitude of sectors increasing their reliance on digital services and cloud-oriented strategies.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2019
$50m
SERIES D
Feb 2016
$35m
SERIES C
Total funding: $110.5m
Company benefits
- Medical, dental and vision insurance for you and your family
- Charitable gift matching program
- Employee Stock Purchase Plan (ESPP)
- Retirement Planning
- Paid Time Off, Volunteering Time Off, Birthday Day Off and Emergency Time Off
- Company-wide year-end shutdown to recharge
- Family planning assistance and generous parental leave
- Work from home opportunities
Company HQ
Mission Bay, San Francisco, CA
Leadership
Mohit Lad
(CEO)Previously a Senior Engineer at Nokia. Started career as a researcher in Computer Science at UCLA.
Ricardo Oliveira
(CTO)Has a PhD in Computer Science from UCLA.
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