Senior Site Reliability Engineer, Perchwell

• You have deep experience in building and operating infrastructure for large production systems
• You’ve owned or have highly opinionated views on what good observability is and help other teams see the light
• You are rigorous and meticulous in your work and hold others to the same high engineering standards
• You believe the best way to help others is to provide them the tools they need to get their job done in a safe and efficient manner and have a demonstrated history of success enabling product teams to quickly innovate and iterate
• BS or MS in Computer Science, related technical field, or equivalent experience
• Distributed systems experience
• Deep experience building and running infra on AWS or GCP, with an interest in learning the other
• In-depth knowledge of Kubernetes, including experience with deploying, managing, scaling, and orchestrating clusters and automating/exposing this to other teams
• You’ve built tools and or enabled automation for your team or others
• You’ve used at least one programming language ( ex: python, golang, rust ) to solve problems and close feature gaps of your tools
• Demonstrated pattern of systems thinking leading to organizational impact and strategic problem solving
• The ability to go deep across service, database and infrastructure boundaries for design and performance related work
• 5+ years of experience in a dedicated SRE role

Desirable

• As a Senior SRE, you will help own and improve the technical foundations of Perchwell while exemplifying engineering rigor and excellence across our engineering culture and strategy
• You will be helping execute large strategic technical initiatives within the SRE domain
• You will work closely with the VP of Engineering and other senior leaders to tackle and remediate our current problem set while also building net new capabilities
• You will build important relationships and partner deeply with our product and QA organizations
• The SRE team is responsible for building the ability to innovate faster in a safe and reliable way
• Reliability, resiliency and adaptability are our north stars
• This role has an on-call requirement
• Design and build scalable processes and solutions to fundamental engineering challenges
• Design and manage scalable, secure AWS and GCP infrastructure
• Partner with the Quality Team to own the CI/CD processes and enable fast, safe and frequent deployments
• Contribute to and evolve our Kubernetes infrastructure and strategy
• Build and manage safe self-service methods for our teams to manage their infra via Terraform and other automation tools
• Be a champion of observability ( o11y ) by owning our o11y systems and establishing and enforcing best practices throughout the engineering organization around performance and service monitoring
• Participate in and help improve our incident management and disaster recovery processes