Senior Enterprise Account Director, Greenhouse Software
$137.5k
More information about location
Applicant tracking software and hiring platform
Job no longer available
Applicant tracking software and hiring platform
501-1000 employees
Job no longer available
$137.5k
More information about location
501-1000 employees
Company mission
To help every company become great at hiring.
Role
Who you are
- Demonstrated experience in renewals and expansion, working with executive collaborators in enterprise accounts
- Excellent project management skills
- Experience solutioning for complex problems, often outside of your direct control
- Ability to lead complex negotiations with multiple cross-functional customer executives
- Deep understanding of Customer Success principles
- A consultative approach to problem-solving, and the ability to manage customer expectations
- Experience in consulting or research, a plus
- Experience with HR industry and SaaS, a plus
- Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply
What the job involves
- Greenhouse is looking for a Senior Enterprise Account Director to join our team!
- Our Account Management team drives customer retention, growth and expansion opportunities, and continued product optimization and adoption
- As an Account Director, you will own the renewals and upselling of new products into our rapidly growing ecosystem of customers
- You will ensure a premium experience for our customers by understanding their business objectives and motivating change in their organization
- In addition, you’ll partner with our Customer Success, Marketing, Product and Finance teams to streamline workflows and communication processes within Greenhouse
- Effectively manage a book of business of our most strategic accounts
- Drive consensus across multiple stakeholders (internal and external) to achieve business outcomes
- Build strategic account plans that map out expansion and other upsell opportunities
- Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
- Partner with Customer Success managers and leverage product expertise to solution for customer pain points
- Position yourself as a strategic partner to key stakeholders and champions within named accounts
- Diagnose and mitigate churn risk clearly and own resolution strategies, advising sales leadership on ideal resolutions wherever appropriate
- Be an active participant in building and improving internal operational processes
Application process
- Applications will be accepted through September 13, 2024
Our take
Quality candidates are in demand and have options. It's not easy for companies to make the perfect hire. They face recruitment challenges. Firstly, they have to find the right people to interview. And secondly, they have to demonstrate that they have the right job for them.
Greenhouse is a hiring software company that helps companies optimize their recruitment and become great at it. With over 7,500 customers, the company supports some of the world's most successful companies such as Buzzfeed, Booking.com, HubSpot, and J.D. Power.
In January 2021, TPG Growth acquired a majority stake in Greenhouse with an investment of approximately $500M to support their commitment to improve diversity and reduce inequality in the hiring process.
Since the acquisition, Greenhouse has experienced significant growth, increasing revenues from $86.4M in 2021 to $266.3M in 2024. Its fair to say, the company is seeing great success and it doesn't seem to be slowing down anytime soon.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2018
$50m
SERIES D
Aug 2015
$35m
SERIES C
Total funding: $111.5m
Company HQ
Midtown Manhattan, New York, NY
Leadership
Daniel Chait
(CEO)With a background in Software Engineering, they co-founded Business Velocity and Lab49, where they worked for almost 10 years. In January 2012, they co-founded Greenhouse Software.
Share this job
View 7 more jobs at Greenhouse Software