Senior IT Support Engineer, Brave
£100-120k
Building a fast, privacy-oriented web browser
Be an early applicant
Building a fast, privacy-oriented web browser
101-200 employees
Be an early applicant
£100-120k
101-200 employees
Company mission
To fix the web by giving users a safer, faster and better browsing experience - while growing support for content creators through a new attention-backed ecosystem of rewards.
Role
Who you are
- The ideal candidate is passionate about learning new technologies and has the ability to work independently and self-motivate in a professional but fun environment. Remaining cool under pressure is essential
- Experience implementing corporate security controls such as those required for SOC 2
- Experience with Google Workspace Admin
- Excellent customer service and communication skills, and the ability to talk tech with our staff at all levels (and ensure they understand what you're saying!)
- Good working knowledge of Slack, GitHub, 1Password and many other SAAS tools
- Understanding how to manage AI tooling such as Claude, Gemini and OpenAI
- Strong working knowledge of macOS, Windows and Linux in an enterprise environment
- Experience doing internal security audits
- Demonstrate excellent organisational skills in both physical workspaces (e.g., cable management, equipment storage) and managing digital workflows, including task tracking and documentation
What the job involves
- As a Senior IT Support Engineer, you'll need to have excellent customer service, troubleshooting, and communication skills, as well as the ability to talk tech with employees at all levels
- Our lean and dedicated technical team of 3 currently includes a VP of IT, a Staff IT engineer, and a Senior IT engineer. You will be the second Senior IT engineer, playing a key role in supporting our staff across the globe. This role is based out of the London office which regularly supports 20 employees
- Diagnose and solve complex software, hardware and networking issues including MacOS, Windows and Linux
- A/V Support using Brave Talk, in house and remote
- User account management such as onboarding / offboarding staff members, modifying access permissions, periodic audits of access controls, and user credential management
- Hardware and Software inventory control and purchasing and remote shipping
- Creating clear and concise documentation in the form of runbooks, tutorials, technical tips, and knowledge based articles
- Doing security reviews of our vendors and responding to customer security inquiries that relate to IT
- Maintaining company asset management with Snipe-IT
- Building workflows and automations to help streamline internal processes
Salary benchmarks
Our take
Brave, one of the most secure browsers on the market, has quickly built a reputation as a privacy-first champion. Free to use, it stands out for its commitment to blocking intrusive ads and trackers, while also offering a unique twist: users who opt in can earn rewards by viewing privacy-respecting ads.
The browser's popularity has surged, particularly in 2024, as it continues to tackle the everyday annoyance of web browsing. One of its latest innovations, blocking cookie consent popups, has struck a chord with users fed up with endless prompts.
With nearly 80M monthly active users, Brave is proving that privacy and speed can go hand in hand. The company claims it's three times faster than Google Chrome, and it's available on a wide range of platforms - Windows, Mac, Linux, Android, and iOS. With its recent influx of users, it'll be exciting to see what's next for the browser.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2019
$30m
SERIES A
Aug 2016
$4.5m
EARLY VC
Total funding: $37m
Company benefits
- Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech
- Highly competitive benefits, and generous home-office stipends
- Fully remote team (no office, no commute)
Company HQ
SoMa, San Francisco, CA
Leadership
Brendan Eich
(Co-Founder & CEO)Previously acted as CEO for Mozilla and has experience as a Software Engineer for MicroUnity and Silicon Graphics.
Brian Bondy
(Co-Founder & CTO)Previously co-founded VisionWorks Solutions and has experience as a Senior Software Engineer for Mozilla and as a Software Developer Lead for Khan Academy.
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