Success Architect, Salesforce
Tableau
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Proven experience in enterprise consulting, including usage, design, and implementation of Tableau product solutions
- Demonstrated ability to analyze, design, and optimize business processes using technology and integration, with a focus on guiding customers through optimization and migration
- Proven experience with design and management of environments and solutions for at least one Salesforce Analytics platform (Tableau Server, Cloud, CRM Analytics, Salesforce Core/D360 & Tableau Next)
- Strong understanding of data preparation, ETL, modeling, and the ability to guide customers through best practices
- Excellent communication and presentation skills for various audiences and situations
- Proactive and self-starting attitude with the ability to manage tasks independently
- Certification in Analytics Products (D360 Specialist, Tableau Server Admin/Architect, Salesforce Administrator, Salesforce Developer)
- Ability to engage customers in global timezones as required by business need
- If you are passionate about data analytics, technical leadership, driving customer success, and making a positive impact through collaboration, we invite you to apply for the Tableau Success Architect position. Help us shape the future of our Success Architect offering for Tableau while making a significant impact on our diverse and inclusive workplace
Desirable
- Familiarity with cloud architecture and considerations for on-prem server to Cloud migration for Tableau
- Experience supporting/troubleshooting performance issues related to data pipelines or dashboards
- Experience in other analytics products a plus (PowerBI, CRM Analytics)
- Experience in data warehousing or data lake platforms (Snowflake, Databricks, Redshift)
What the job involves
- As a Analytics Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics
- Become a subject-matter expert for the broader Success Architect organization on the Salesforce Analytics products and underlying platforms, including related enterprise architecture concepts, governance and cross-cloud solutions
- Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Tableau
- Develop delivery and discovery assets aligned with the Success Architect engagement catalog, tailored to the unique needs and opportunities of Tableau customers
- Build strong relationships with both internal and external business partners, contributing to broader goals and growth
- As a Analytics Success Architect, you will have a significant impact on our customers' success and the growth of our organization
- Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with Tableau's powerful analytics capabilities
- By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry
- Collaboration is at the core of our success, and as a Analytics Success Architect, you will have the opportunity to work closely with diverse teams of professionals
- You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions
- By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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