Senior Key Account Manager, Guesty
European market
Property management software for short-term rentals
Open for applications
Property management software for short-term rentals
501-1000 employees
Open for applications
501-1000 employees
Company mission
To make the jobs of property management companies easier.
Role
Who you are
- 5+ years of experience in key account management, sales, or business development within the vacation rental, travel, or hospitality industry
- Proven track record of managing high-value client relationships and achieving revenue growth
- Strong understanding of the EU vacation rental market and channel management solutions
- Excellent communication, negotiation, and presentation skills
- Self-motivated, results-oriented, and capable of working independently in a remote environment
- Ability to travel as needed for client meetings and industry events
- Proficiency in CRM software and other relevant sales tools
What the job involves
- Manage and grow a portfolio of Rental’s United Key accounts in the EU market, ensuring client satisfaction, retention, and revenue growth
- Develop and implement strategic account plans to achieve business objectives and exceed revenue targets
- Build and maintain long-term relationships with key clients, acting as the primary point of contact
- Identify upsell and cross-sell opportunities to drive additional value for clients and Rentals United
- Collaborate with internal teams (sales, support, product, and marketing) to ensure a seamless client experience
- Provide market insights and feedback to inform product development and strategic initiatives
- Track account performance, analyze data, and prepare reports to communicate results and opportunities
- Represent Rentals United at industry events, conferences, and client meetings
Our take
The short-term rental economy has gone from strength to strength since the revolutionary introduction of Airbnb into the industry. Now startups are competing to iron out the kinks in vacation and rental experiences for both landlords and tenants.
Guesty is doing this through building the Salesforce for property management. By focusing on the operational hiccups of running a short-term rental property - and there are many - Guesty has built up a loyal customer base who are grateful for the software which unlocks time and money.
The company is now investing in growth and technology while extending its marketplace of third-party integrations. It is also continuing to build out its machine learning capabilities which augments many of its products, triaging guest messages for example.
The startup is also starting to develop products for other types of property, including multi-unit listings and “aparthotels.” Guesty must continue to deliver a quality service for these new types of customers who will bring with them higher expectations than casual hosts.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2024
$130m
SERIES F
Aug 2022
$170m
SERIES E
Total funding: $410.3m
Company HQ
Covina, CA
Leadership
Amiad Soto
(CEO)Industrial Engineering graduate from Tel Aviv University. Guesty arose from their time struggling as an AirBnb host.
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