Staff Client Platform Engineer, SandboxAQ

• Extensive experience in IT systems administration / engineering
• Extensive experience administrating endpoint management systems such as Jamf, Intune
• Extensive understanding of Apple hardware and software, including advanced knowledge of macOS and iOS
• Experience administrating identity management systems such as Okta
• Experience working with low-code automation tools such as Okta Workflows, Workato, Tines, etc
• Experience configuring and administrating Virtual Desktop Infrastructure (VDI) in AWS and/or GCP
• Experience running a corporate BYOD program for mobile devices
• Experience with shell scripting such as Bash, zsh, etc
• Proficiency with one or more object-oriented programming languages such as Python, Ruby, etc
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• You’re passionate and naturally curious about automation and technology in general
• Experience with alternative, platform-agnostic endpoint management systems such as Chef, Ansible, etc

Desirable

• AndboxAQ is seeking a multidisciplinary Staff Client Platform Engineer to join our small but growing team
• In this role, you will contribute towards designing, implementing, and maintaining our endpoint management systems, as well as contributing to identity-related initiatives
• You will play a key role in ensuring that our users have secure and reliable access to our applications and data via both corporate-owned and BYOD devices
• Implement and maintain enterprise-level endpoint management systems
• Deploy and maintain endpoint security systems such as EDR
• Develop and enforce endpoint configuration standards and policies
• Manage software application deployment and patching
• Participate in incident response and remediation tasks
• Build automation using a mix of code, low-code, and infrastructure-as-code
• Troubleshoot endpoint management related issues and resolve problems efficiently
• Work closely with our Security team to ensure best practices and compliance standards are followed
• Contribute to the maintenance of our Identity Access Management (IAM) and SSO (Single Sign-On) systems
• Collaborate with other teams on cross-functional projects related to Identity as well as user lifecycle management
• Document IT processes and procedures
• Contribute to the development and implementation of new IT initiatives
• Serve as escalation point for endpoint related support issues
• Rotate on other IT and Security projects and tasks as needed / desired
• Act as a technical leader and mentor for junior members of the team