Product Manager, SevenRooms
Data
$138-160k
OTE
2-3 days a week in office
Hospitality guest experience platform
Open for applications
Hospitality guest experience platform
201-500 employees
Open for applications
$138-160k
OTE
2-3 days a week in office
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- 3+ years of proficiency with analytics/reporting products; 3+ years of B2B SaaS application experience required
- Familiarity with reporting, business intelligence, data analytics tools such as Looker, MixPanel, Amplitude, Tableau, CRM-platform reporting. Comfortable with SQL queries
- Experience working with external executive-level partners or clients, including expectation setting, discovery and collaboration, and successful delivery of offerings
- Experience working closely with successful product launches, supporting launches that include focusing on customer and company needs
- Experience working with engineering teams and familiarity with Agile/SDLC
- Customer first mindset - or the ability to quickly understand a specific client domain and identify the trends and opportunities in that space in addition to solving for individual customers
- Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
- Experience working in Hospitality and knowledge of restaurant and hotel operators preferred but not required
- An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins
What the job involves
- We are looking for a mission-driven Product Manager with a specialized focus on data products who will be responsible for building and maintaining data-driven products that align with SevenRooms’ product strategy
- Your work will be rooted in designing and supporting products that help operators and managers answer their most important questions with data, understanding how to improve, and power their growth with unique differentiated insights
- You will be joining a 15-person product team and will report directly to our Group Product Manager for Growth Products
- The Data Products team – within the broader Product organization – is specifically focused on data infrastructure, data relationships, and enabling customer self-service reporting and insights
- The Data Products team defines and builds frameworks powering operational reporting and revenue optimization insights for restaurant operators
- Leveraging all the power and customizability of the SevenRooms platform, this small but mighty team is looking for an analytical, curious, collaborative, customer-obsessed, and detail-oriented Product Manager to innovate in one of the deepest parts of our product, dreaming up an entire user experience from end to end
- Project Management: Anticipate bottlenecks, provide support for reporting projects, make tradeoffs, balance the business needs versus technical constraints. Get in front of stakeholders to prioritize and execute on key functionality
- Product Management: Define business and product requirements; help cross-functional teams execute on product plans to deliver results; Function as the Product Owner of a development team to define, build, deliver and iterate on capabilities
- Collaboration: Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
- Analytics Product Ownership: Research, analyze, and interview customers and stakeholders to understand their requirements and operational needs. Research and analyze competitive offerings, Customer Support cases, and product usage patterns, translating these into feature specs or product improvements to be delivered back to customers and stakeholders
- Be a data steward within the Product Team and company to champion and implement data best practices. Understand the market landscape of business intelligence specifically built for restaurants
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
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