Licensed Partnerships Account Manager, Figure
$96.4-144.6k
+ 30% variable + Company equity in the form of RSUs
Blockchain-powered digital lender
Be an early applicant
Blockchain-powered digital lender
501-1000 employees
Be an early applicant
$96.4-144.6k
+ 30% variable + Company equity in the form of RSUs
501-1000 employees
Company mission
To transform financial services through blockchain, bringing speed, efficiency and savings to both consumers and institutions.
Role
Who you are
- 3+ years of experience in enterprise customer success, relationship management, or account management
- High technical aptitude with the ability to learn Figure’s applications and understand mortgage-related workflows
- Strong written and verbal communication, presentation skills, and relationship-building ability
- Solutions-oriented mindset with the ability to translate data into actionable insights
- Proven success achieving and exceeding performance targets
- Strong organizational skills with excellent attention to detail
- Comfort working in a fast-paced, evolving environment with multiple priorities
- Operational rigor with strong CRM discipline and dependable follow-through
- Ability to travel up to 15%
- Plus: experience in mortgage, blockchain, and/or fintech environments
- Adhere to all company security policies and data handling procedures
- Complete mandatory security awareness training within required timeframes
- Promptly report any suspected security incidents or suspicious activity to the Security team
What the job involves
- As the Licensed Partnerships Account Manager, you will be the primary point of contact for key private-label lending partners across the mortgage, banking, and fintech sectors
- In this role, you will manage strategic partner relationships, track performance, and identify opportunities to expand adoption, engagement, and volume across Figure platforms
- You will translate data and insights into meaningful recommendations, guide partners through initiatives and integrations, and collaborate cross-functionally to support execution, resolve issues, and drive growth
- You will lead partner touchpoints, including QBRs, escalations, and roadmap discussions, while maintaining strong operational rigor and helping partners achieve measurable results
- Manage relationships with key private-label lending partners across mortgage, banking, and fintech
- Track and interpret performance metrics to identify trends, opportunities, and risks
- Collaborate with finance, legal, product, marketing, credit, and technical teams to support partner needs
- Guide partners through integration, implementation, and ongoing adoption initiatives
- Lead QBRs and partner discussions that clearly tie goals to measurable outcomes
- Serve as a trusted advisor for partner leadership, providing insights and strategic recommendations
- Support escalations and coordinate with internal teams to drive resolutions
- Identify opportunities to increase engagement, expand use cases, and grow revenue
- Maintain strong CRM hygiene, operational consistency, and clear partner documentation
- Represent partnerships at events and leverage industry touchpoints to strengthen relationships
Our take
Figure is the largest non-bank provider of home equity lines of credit, disrupting the lending industry with its blockchain platform, Provenance. The platform works as a registry, ledger, and exchange; handling loans, mortgaging, private credit and private investment.
The company is one of few that offers users the option to leverage their cryptocurrency assets to get loans or mortgages. Betting heavily on the cryptocurrency market has presented both its ups and downs for Figure, but a successful IPO in 2025 suggests its position nowadays is steady.
As digital assets continue to gain mainstream acceptance, there should be ample opportunity for Figure to expand its reach in the future. The company's IPO was supported by Goldman Sachs, Jefferies and BofA Securities, and raised an impressive $787.5 million.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2021
$200m
SERIES D
Dec 2019
$103m
SERIES C
Total funding: $418m
Company benefits
- 100% of premium costs for employees and dependents for medical, dental, and vision insurance
- Reimbursement for approved continuing education (eligible employees)
- 10 company-wide holidays plus one personal holiday
- Generous Flexible Time Away (FTA), Paid Time Off (PTO), and paid parental leave
- Bonus plan (eligible employees)
- Option to purchase a set number of shares of Figure's common stock (eligible employees)
Company HQ
Civic Center, New York, NY
Leadership
Mike Cagney
(Executive Chair & Co-founder)After Master's at Stanford, Mike spent almost 6 years as Chairman of ReFlow Services and co-founding Social Finance in 2011. He used this experience to co-found Figure in January 2018, serving since as CEO.
June Ou
(President & Co-founder)Having studied at Stanford and founded CCO Solutions, June spent 5 years at Social Finance with Mike, rising to VP of Product Management. She left this position in October 2017 to co-found Figure the following January.
Board Member at Cherry and Brex, at the latter of which they previously served as CFO/CBO and then COO. Was also CRO at SoFi.
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