Human Resources Generalist, OpenTable
$99-112k
+ Bonus
2-5 days a week in office
Online restaurant reservation service
Open for applications
Online restaurant reservation service
1001+ employees
Open for applications
$99-112k
+ Bonus
2-5 days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- At least 3 to 5+ years of experience as a Human Resources professional with progressively growing responsibilities
- BA/BS and/or relevant experience that demonstrates ability to influence attainment of business outcomes through people management and relationships
- Experience supporting a tech organization is preferred
- Ability to build solid relationships with the managers, the People Team, cross-functional internal partners and external providers/vendors
- Ability to work independently and be proactive in a high-performance environment
- Possess a sound sense of ownership and accountability, and an ability to work in the grey - not everything is defined here and so we are looking for someone with a proactive and problem solving approach
- A client service bias, meeting and anticipating client needs
- Strong business insight – understand the daily challenges the business faces and be able to make an impact
- You will bring superb communication skills and serve as an ambassador for the People Team
- Demonstrate exceptional attention to detail while proactively supporting business needs in a dynamic, high-performance environment
- Able to handle sensitive and confidential information appropriately
- Willingness to travel occasionally (up to 10% of the time) to support business initiatives, team collaboration, and company events as needed
What the job involves
- As an HR Generalist you will be a key member of the Global People Partner Team, providing partnership and coaching to all levels including senior leaders and individual contributors. You will collaborate on global initiatives – supporting a key business area within the company to ensure seamless service delivery and strategic HR influence to this group
- This is an extraordinary opportunity in which you will partner with the Global Restaurant Sales & Services team, reporting into the Senior HR Business Partner who supports the wider organization
- Applicant must be based in the San Francisco area, within reasonable commuting distance, and available to work in the office at least 2 days per week
- Work as a global strategic partner to our Global Restaurant Sales & Services teams, of approximately 500+ employees located across all OpenTable offices both in the US and internationally (UK and Australia)
- Responsible for building trust-based relationships with people managers and individual contributors
- Advise and support managers to address issues impacting the business, including mitigating risk and managing situations that result in the best possible outcomes for the company, teams, and people
- Partner with People Team colleagues globally to implement strategies that align with and drive company objectives
- Partner with the wider P&C team on annual/cyclical programs, including engagement surveys, performance management and merit cycle processes
- Build organizations that support growth through organizational design and planning, building accountability, and structuring ways of working and making decisions
- Strategically partner with the business to craft and deliver targeted solutions, including change management and team building
- Work closely with managers to develop their capability to build and lead teams effectively
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
People progressing
Joined as a Project Coordinator. Promoted to Lead Project Coordinator after 2 years. Then promoted again to Project Coordinator Manager after 2 years. Now is Director of Global Sales & Services.
Salary benchmarks
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