Account Director, Amber Labs
IT consulting firm
Be an early applicant
IT consulting firm
21-100 employees
Be an early applicant
21-100 employees
Company mission
To provide specialist services, automation, accelerators competitively to organisations across EMEA.
Role
Who you are
- Strategic and visionary while maintaining a hands-on approach when needed
- Exceptional client relationship management skills, particularly at the C-level
- Analytical and data-driven, with a focus on maximising client value and profitability
- Strong leadership abilities, fostering collaboration and excellence within the account team
- Minimum 6 years in account management, client success, or a similar role, with a proven track record of managing large, strategic client relationships
- Demonstrated success in driving significant revenue growth and forming long-term strategic partnerships
- Experience in navigating complex client environments, particularly within government, defence, or similarly high-value sectors
- Strong commercial acumen, including expertise in contract negotiations and account profitability analysis
- Experience in account management within the fields of data, digital, cloud, and AI
- Experience working within a consulting environment, with a strong understanding of client needs and delivery
- Proven ability to lead and develop high-performing account management teams
What the job involves
- Lead the strategic direction for major and high-value accounts, ensuring long-term growth and sustainability, with a focus on government and defence clients
- Oversee and mentor Account Managers, driving consistency in client management and embedding best practices across the team
- Manage the account team across consulting, talent, and operations functions to deliver account goals and exceed client expectations
- Develop and implement long-term account strategies to maximise client retention, growth, and satisfaction, ensuring alignment with overall business objectives
- Act as the primary escalation point for critical client issues and complex negotiations, including contract renewals, service expansions, and pricing discussions
- Build and nurture C-level relationships with key clients to foster trust and identify opportunities for broader service offerings
- Drive business development efforts by identifying strategic opportunities within existing clients and supporting the team in developing new partnerships or service lines
Salary benchmarks
Our take
The future is data. Yet, companies are not equipped with the knowledge and tools to effectively navigate this transition. After realising that many organisations require support on their data maturity journey, Amber Labs was founded to mature a business' capability in the cloud.
The company is made up of highly skilled consultants and technologists to create an IT consulting firm that specialises in the evolution of Data Engineering, Cloud, and Analytics. Amber Labs has a strong founding team and several rounds of seed funding, hence it will be interesting to see whether its approaches can successfully deliver value from client’s data.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Join a rapidly expanding startup where personal growth is a part of our DNA
- Benefit from a flexible work environment focused on deliverable outcomes
- Receive private medical insurance through Aviva
- Enjoy the benefits of a company pension plan through Nest
- 25 days of annual leave plus UK bank holidays
- Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources
- Participate in a generous employee referral program
- A highly collaborative and collegial environment with opportunities for career advancement
- Be encouraged to take bold steps and embrace a mindset of experimentation
- Choose your preferred device, PC or Mac
Company values
- Prioritise internal culture and customer success
- A narrow focus into our three key domains and capabilities
- A collaborative approach through every interaction internally and externally
- Innovation and Research & Development is a priority
Company HQ
Holborn, London, UK
Articles
Leadership
Sebastien Payet
(CEO)Previously served as Public Sector Lead for Agile Solutions and as an Account Director of Financial Services for GBGroup.
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