Product Designer, Zinc Work

• Context: You can independently manage the entire design lifecycle for a complex feature, from problem definition and research through to final UI and developer handoff
• Context: You're skilled at navigating ambiguity, breaking down complex strategic problems into manageable parts, and leading design discovery to find the right user problems to solve
• Context: You can plan and execute qualitative research independently and synthesise findings into actionable insights that inform product strategy and design decisions, not just feature details
• Context: You have a strong command of interaction design principles and can produce high-fidelity, visually polished mockups and prototypes in Figma or similar tools, and can articulate the rationale behind your decisions
• Context: You're comfortable leading collaborative sessions and presenting ideas with clarity, and can align a room of mixed disciplines around a direction
• Context: You connect design to product strategy rather than just executing on briefs; you help shape them, asking the harder questions and spotting wider opportunities
• 3-5 years of experience in a product design or UX/UI role
• A portfolio of work is required for consideration, demonstrating user research, problem-solving, and high-quality visual and interaction design
• Proven track record of shipping products in a collaborative, agile environment

Desirable

• We've got more strategic work than capacity right now, and that's holding back some of our best ideas
• This is a new seat at the table, built to give someone real room to lead on discovery and execution rather than just keep the trains running ⭐️
• First up: a long-overdue rethink of the candidate experience, one of our biggest opportunities for impact
• You'll work closely with Product & Engineering as genuine partners. 🤝
• At Zinc, designers don't just polish what's already been decided, you'll help define the problem, shape the solution, and see it through
• You'll take ownership of strategic features and product areas end to end, the kind of work that shapes where Zinc goes next
• Expect real ambiguity, your job is to bring clarity to it, not just execute against a finished brief
• This is meaty, foundational work rather than incremental polish, so there's plenty of room to make your mark
• You'll run the full process yourself: research, discovery, prototyping, through to shipped product
• Do this well and you'll be driving outcomes that genuinely move the needle for the business
• Reporting To Thomas Moore
• Lead Strategic Design Projects: Own the end-to-end design process for key initiatives, from discovery and user research to wireframing, prototyping, and high-fidelity visual design
• Tackle Ambiguous Problems: Break down complex, undefined problem spaces into clear, actionable design projects, creating clarity for yourself and the wider product team
• Champion the User: Plan and conduct user research (interviews, usability testing) to gather insights, validate hypotheses, and advocate for user needs throughout development. At Zinc, research is a core design skill, not a handoff
• Collaborate Cross-Functionally: Work in a tight-knit partnership with product and engineering to define requirements, explore solutions, and deliver features that are valuable, usable, and feasible
• Drive Key Initiatives: Take a leading design role on critical projects, including improving the candidate experience, from concept to launch
• Deliver High-Quality Craft: Produce user flows, interactive prototypes, and pixel-perfect UI designs that communicate design intent and adhere to our evolving design system
• Communicate Design Rationale: Clearly articulate your decisions and the "why" behind them to a variety of stakeholders, ensuring alignment and buy-in
• Be Close to the Customer: Stay connected to customer-facing teams and real user feedback, championing user-centred thinking in how the team prioritises and decides